Questions & Answers

Q: QuestionHow do I clean my stove? The top is black where the burners are and it is very hard to clean. Every time I cook it gets very dirty. Help me please.

Asked 2 years ago by Ellen.

• A:Answer Remove the center grate then you can lift up the bigger ones to clean.

  Answered 2 years ago by AnnaMVerified Purchase

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Q: QuestionCan you use a pan that isn't oval on the middle burner.

Asked 2 years ago by maggie.

• A:Answer Hello Maggie, the area of the pan may not effectively cook the items in the pan.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionThere is significant heat coming from the stove top when I use the oven. Is this normal for a gas oven? The oven was installed when I moved in and this is the first time I’ve had a gas stove. Always had electric before.

Asked 3 years ago by Anonymous.

• A:Answer Hello, heat can be noticeable upon the cooktop portion while running the oven portion. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the difference between WFG525S0JS and WFG515S0JS range? I see one is more expensive than the other.

Asked 3 years ago by Tina.

• A:Answer Hello Tina, here are some of the differences between the two models. WFG515S0JS, Self-Cleaning, Number of Grates-2, Number of Cooking Element-Burners 4. WFG525S0JV- Center Oval Burner, Sabbath Mode, Number of Grates-3. Number of Cooking Element-Burners 5.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questionwhat is the difference between this orange and "Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Stainless steel" range? There is a price difference.

Asked 3 years ago by Tina.

• A:Answer Tina, I find it helpful to scan (online) the features of each unit and make note of which features I find useful or important. If you need a personal assistant to help you make the choice, please stop into a local store.

  Answered 2 years ago by vintner25

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Q: QuestionDoes the griddle included?

Asked 3 years ago by Pearl.

• A:Answer Hello Pearl, the griddle is not included but optional. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this oven come with a broiler rack?

Asked 3 years ago by Karen.

• A:Answer no

  Answered 3 years ago by AdaptorVerified Purchase

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Q: QuestionIs griddle included? I didn’t see in any pictures.

Asked 3 years ago by SBB.

• A:Answer No it does not. It just has the long middle burner. That you can use a griddle on.

  Answered 3 years ago by WhirlpoolVerified Purchase

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Q: QuestionCan you get a conversion kit with the WFG525S0JV model range? Also where is this model ACTUALLY manufactured?

Asked 3 years ago by ghkhvr.

This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black Stainless Steel

• A:Answer Hello Ghkhvr, the Range model WFG525S0JV is LP Convertible and comes with the conversion kit. This model is manufactured in the USA. We hope this information is helpful.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this range have a glow bar igniter?

Asked 3 years ago by curiouslady.

• A:Answer No- I bought a whirlpool range in August 2018. I have no idea what kind of igniter was in it. Now, in 2022 the oven is not working- it would preheat and then drop to a lower temperature. The oven would fill up with gas and the repairman stated I was lucky the door didn't blow off the range. He suggested I buy a range with the glow bar igniter. Is the one you mention in your answer to me similar to the one in the 2018 whirlpool? If so, I hesitate buying another range without being sure just what igniter is in it. I am going to buy a new range even though I feel they should last longer than the one I bought from Best Buy in August 2018. There is a record of my purchase at the main Best Buy office. Please explain for me the difference between a glow bar igniter and the one you mentioned in your answer to my earlier question. I do want to visit our local Best Buy and get a new range. Thank you for your assistance in this decision I need to make right away.

  Answered 3 years ago by curiouslady

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Q: QuestionIs this stove ventless? Or do I need a vent hood?

Asked 3 years ago by MsVici.

• A:Answer It is ventless.

  Answered 3 years ago by Satisfied

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Q: QuestionDoes this range have a delayed cooking mode for oven

Asked 3 years ago by Anonymous.

• A:Answer Yes

  Answered 3 years ago by WhirlpoolVerified Purchase

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Q: QuestionIs there a broiler? If yes, where is it? Does it come in white?

Asked 4 years ago by Grandma.

• A:Answer Yes it has a broiler. It is located in the top of the oven. Yes you can buy it in white.

  Answered 3 years ago by WhirlpoolVerified Purchase

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Q: QuestionDoes it have an electronic ignition or spark ignition. I don't know much about the ignition system, but I have a Whirlpool range and the repair person told me to buy a range with electronic ignition next time.

Asked 4 years ago by Tina.

• A:Answer Yes it has electronic ignition.

  Answered 3 years ago by WhirlpoolVerified Purchase

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Q: QuestionWhere can you buy the grill from?

Asked 4 years ago by Ronj.

• A:Answer Hello Ronj. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the stove have a lock to prevent kids from turning the knobs?

Asked 4 years ago by DMBPHD.

• A:Answer I often accidentally hit the knobs when around the stove. I’m pretty careful about checking they are off. Recently a friend stayed over and accidentally did the same thing but didn’t notice the gas was on - the knob turned just enough to let gas out but not for ignition. They went to bed and when I came home an hour or so later the house was filled with gas. A lock on the knobs would be a very good safety feature.

  Answered 2 years ago by Anonymous

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Q: QuestionAt the bottom of the stove, it looks like there is a broiler. Is there in fact a broiler? I can't see a handle for it to be pulled out?

Asked 4 years ago by Ces.

• A:Answer Hello Ces. The broiler is located inside of the Oven. The drawer is a storage drawer.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIs it me or does the black stainless really look like a Tuscan stainless when seen in person? Or was the model number wrong at Home Depot?

Asked 4 years ago by Ivy.

This question was asked about the related product: Whirlpool - 5.0 Cu. Ft. Freestanding Gas Range with Self-Cleaning and SpeedHeat Burner - Black Stainless Steel

• A:Answer Hello, Please contact the manufacturer for this question. Thank you

  Answered 4 years ago by Product Expert

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Q: QuestionWhere can a get a griddle/grill to fit the center burner.

Asked 4 years ago by Shrtcke.

• A:Answer Hello Shrtcke. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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