Questions & Answers

Q: QuestionDoes this stove use electricity in any way?

Asked 1 year ago by SweetSue181.

• A:Answer No

  Answered 1 year ago by SallyVerified Purchase

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Q: QuestionHow many btu ‘s and my pressure canner says not to use a gas top over 1200 btu’s , as it will warp the bottom of canner

Asked 1 year ago by Opi123.

• A:Answer Hello! For model WFG320M0MS, Right Rear Element-Burner Power 5,000 BTU, Right Front Element-Burner Power 15,000 BTU, Left Rear Element-Burner Power 9,500 BTU, Left Front Element-Burner Power 15,000 BTU. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWhen I buy a stove will they be able to take my old stove

Asked 1 year ago by Ladybug.

• A:Answer For a fee. You can always put it out for trash and a junk man will come buy & get it.

  Answered 1 year ago by CherylCVerified Purchase

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Q: QuestionHow do you take the door to the oven apart so you can clean the inside of the glass?

Asked 1 year ago by Deeharley52.

• A:Answer Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionHow do you take the door off and apart to clean the inside glass?

Asked 1 year ago by deeharley52.

• A:Answer I have no idea. I haven't tried to do it. Quality doesn't seem to be the strong point of this range. Maybe youtube?

  Answered 1 year ago by KimPVerified Purchase

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Q: QuestionCan the broiler drawer just be used for storage if you don't use the broiler at all no heat comes from the bottom ?

Asked 1 year ago by JRC.

• A:Answer If it can be used, the heat does not come in unless it is turned on.

  Answered 1 year ago by MariaA

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Q: QuestionDoes the 27” depth dimension include the depth of the outside handle?

Asked 1 year ago by M.

• A:Answer Hello M, the Depth without the handle for this model Range is 22.9 inches. We hope this helps

  Answered 1 year ago by WhirlpoolTeam

  
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Q: Questiondose it have a self clean oven

Asked 1 year ago by Anonymous.

• A:Answer Nope. Its certainly a drawback.

  Answered 1 year ago by Tams

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Q: QuestionWill Best Buy remove the old stove and deliver the new?

Asked 1 year ago by Dejay.

• A:Answer Yes. For a cost of course

  Answered 1 year ago by Tams

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Q: QuestionCan this be converted to propane?

Asked 1 year ago by Cathie.

• A:Answer Cathie, yes this can be converted to LP gas.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionI push bake set temperature then press start , it doesn't work is there a reset button are something. What can I do to fix this problem?

Asked 1 year ago by Wayne.

• A:Answer Hello Wayne! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionOven won’t light! All the top burner work fine.

Asked 2 years ago by LarryLee.

• A:Answer Hey LarryLee, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionCan you still get the package but substitute the self cleaning oven

Asked 2 years ago by Paul.

• A:Answer Hello Paul, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs this a manual clean oven?

Asked 2 years ago by MoT5.

• A:Answer Hello MoT5, model WFG320M0MS is a Manual Clean Range. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDoes it come with a propane conversion kit?

Asked 2 years ago by Anonymous.

• A:Answer Hello! For model WFG320M0MS, the LP conversion kit is provided. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionThe stove's height with the back display is 46 1/4 inches. What is the actual height from the floor to the burners?

Asked 2 years ago by LRSoto.

This question was asked about the related product: Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range with Broiler Drawer - White

• A:Answer Hello LRS! For model WFG320M0MW, Whirlpool® Range per page 4 of the Installation Instructions, https://bit.ly/41pyLlY, the height is 36". Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: Questionhow wide is it

Asked 2 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range with Broiler Drawer - White

• A:Answer Hello! Model WFG320M0MW is 29 7/8" in width. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionThe broiler does not stay on. Has this been a noted issue? It’s quite odd. It will turn on initially but as soon as I place food in it, it shuts off? I’ve tried restarting it and it only lights on one side.

Asked 2 years ago by Tcon21.

• A:Answer Hello Tcon21! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDo the broiler draw pull out

Asked 2 years ago by Darah.

• A:Answer Hello Darah, the drawer is not removable. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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