Questions & Answers

Q: QuestionWhere do I add powder laundry detergent and fabric softener into the 2in 1 removable agitator

Asked 2 years ago by Nikkie.

This question was asked about the related product: Whirlpool - 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer with 2 in 1 Removable Agitator - White

• A:Answer Inside the machine. Liquid detergent is recommended

  Answered 2 years ago by Whirlpooll

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Q: QuestionDoes the bleach distribute automatically each time I add it, or is there an option I have to turn on. I see you can turn the softener off and on but I don’t see anything for the bleach.

Asked 2 years ago by Ks.

This question was asked about the related product: Whirlpool - 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer with 2 in 1 Removable Agitator - White

• A:Answer The bleach should be used per load

  Answered 2 years ago by Whirlpooll

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Q: QuestionIs this a HE washer because the water quality is bad in these washers

Asked 2 years ago by Tt.

This question was asked about the related product: Whirlpool - 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer with 2 in 1 Removable Agitator - White

• A:Answer Hello Tt, this model Washer is a High Efficiency Washer. We hope this information helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionHow do you disable the load and go if you don't want to use it. We use the pods! Thanks!

Asked 2 years ago by Anonymous.

• A:Answer Hello, for this model Washer, you will need to press the load and go button. We hope this information helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs this machine belt driven or direct drive?

Asked 2 years ago by Samuel.

This question was asked about the related product: Whirlpool - 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer with 2 in 1 Removable Agitator - White

• A:Answer Hello Samuel, this model Washer is Direct Drive. We hope this information helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionI use a very concentrated laundry detergent, I need about 1/2 the amount you'd typically use from mainstream brands like Tide. How do I tell the machine how much to use for each load with the load and go? Or just not use that and pour for each load?

Asked 2 years ago by ConcentratedSoap.

• A:Answer this wash machine I can put detergent in tray (tide), each time I wash clothes it does dispense the detergent.

  Answered 2 years ago by TokikoAVerified Purchase

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Q: QuestionCan I just add my detergent each load instead of using load and go and if so do I just put it in the tub before I run it? I do not see the single dose dispenser

Asked 2 years ago by Chels.

• A:Answer Yes, I use liquid detergent and dump it on my clothes and start the Wash. There is an area/compartment I believe on the left side of the washer to place the detergent. There is a video on line if you google this washer it will show you.

  Answered 2 years ago by JessicaBVerified Purchase

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Q: QuestionCan I do a soak overnight?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer with 2 in 1 Removable Agitator - White

• A:Answer Hello! The washer will drain automatically after 10 minutes. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionI heard the washer of today do not add enough water, will this machine have a high level of water.?

Asked 2 years ago by Mary.

This question was asked about the related product: Whirlpool - 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer with 2 in 1 Removable Agitator - White

• A:Answer Hello Mary, Unfortunately, since the units are sensored and are determined on factors such as level of clothing and soil. There is a Max Fill option. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWhy are my clothes extremely wrinkled when coming out of the washer?

Asked 2 years ago by Anonymous.

• A:Answer It'll be wrinkled free after dryer.

  Answered 2 years ago by TokikoAVerified Purchase

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Q: QuestionHi, do I need to buy hoses for the washer hook up. Tks

Asked 2 years ago by Hoses.

• A:Answer yes.

  Answered 2 years ago by TokikoAVerified Purchase

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Q: QuestionWhy does the dimension guide on here only show measurements for the dryer? Does that mean the dimensions are the same as the dryer?

Asked 2 years ago by Anonymous.

• A:Answer yes.

  Answered 2 years ago by TokikoAVerified Purchase

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Q: QuestionIs the bottom of the basket plastic ?

Asked 2 years ago by TroyJ.

• A:Answer Yes

  Answered 2 years ago by FinerDetailsVerified Purchase

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Q: QuestionHow do you know how to find out the concentration of your laundry soap? My container does not mention on label

Asked 2 years ago by Kerry.

• A:Answer We use High efficiency tide and it works good less bubbles

  Answered 2 years ago by KellyVerified Purchase

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Q: QuestionWhere and when do I add the softener? I am not seeing a single softener dispenser on this model.

Asked 2 years ago by Grace.

This question was asked about the related product: Whirlpool - 5.2/5.3 Cu. Ft. High Efficiency Smart Top Load Washer with 2 in 1 Removable Agitator - White

• A:Answer Hello Grace, the front of the washer has 2 dispensers, one for fabric softener and one for bleach. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWhen dispensing warm water, does the machine put in hot water and cold water at separate times, or does it mix the hot and cold water together before it dispenses the warm water?

Asked 2 years ago by ZANSU.

• A:Answer yes.

  Answered 2 years ago by TokikoAVerified Purchase

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Q: Questiondoes this have a single detergent dispenser in addition to load and go? If so, where is it?

Asked 2 years ago by LSC.

• A:Answer No it doesn’t just load and go or pour in an normal

  Answered 2 years ago by KellyVerified Purchase

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Q: QuestionI recently bought this washing machine from Best Buy. It was an open box one. It didn't come with a manual. How do I find one? Is there a pdf that I can download? Thanks 😊

Asked 3 years ago by CB.

• A:Answer I will contact Best Buy for manual if I am same case as you are.

  Answered 2 years ago by TokikoAVerified Purchase

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Q: QuestionDoes this washer have self cleaning/ tub cleaning option?

Asked 3 years ago by Crissy.

• A:Answer Yes it has a self cleaning, it should be found with the options button far right on the washer.

  Answered 2 years ago by JessicaBVerified Purchase

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