“What is the max range between the doorbell and chime?”
Answer This Question
1-1 of 1 Answer
Hello there! The max range between your Wyze Video Doorbell Pro and chime varies. In an open and clear field, they can be up to 100 feet apart. If you have multiple walls, doors, and other structures between each device, then that optimal range will be smaller. If you are having connection issues with your Wyze Video Doorbell and Chime, please try moving the chime closer to your doorbell or relocating the chime to avoid metal obstacles or too many walls. If you have any additional questions or concerns or if you are experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Sorry, there was a problem. Please try again later.