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Questions & Answers

Your price for this item is $216.99
The comparable value price is $294.99
Page Showing 1-5 of 5 questions
  • QuestionDoes it lock automatically when you close the door?

    Asked by KA.

    • Answer Thank you for your question. You need to install the DoorSense & enable the Auto-Lock feature for it to automatically close. If you have any further questions, please contact [email protected] or call 855.213.5841.

      Answered by Yale Customer Care

  • Questioncant this be used for front door with no protection from the weather

    Asked by shoppingxp.

    • Answer Thank you for your question. It is not advisable to install the lock on the exterior door without a cover as it is not weatherproof. If you have additional questions, please reach out to [email protected] or 855.213.5841.

      Answered by Yale Customer Care

  • QuestionWhat happens when the battery dies?

    Asked by Bruster.

    • Answer Hi - The lock will alert you (via an icon on the keypad, the app and email) for a couple of weeks before this happens, but if that does happen, you can hold a 9V battery to the emergency terminal under the keypad, enter your code and get inside to change the batteries. The lock also has a back-up key for emergencies.

      Answered by Yale Customer Care

  • QuestionWill this lock work with Alexa?

    Asked by Gigi.

    • Answer Hi - Yes! This lock works with Amazon Alexa.

      Answered by Yale Customer Care

  • QuestionWill this work with Alexa

    Asked by Gigi.

    • Answer Hi - Yes! This lock works with Amazon Alexa.

      Answered by Yale Customer Care