Questions & Answers

Q: QuestionDoes this lock work with voice assistants?

• A:Answer Yes, this lock works with voice assistants like Amazon Alexa, Hey Google, or Siri.

Q: QuestionCan I unlock this Yale lock with my fingerprint?

• A:Answer Yes, you can unlock this Yale lock with your fingerprint for secure keyless access.

Q: QuestionDoes this lock need an additional hub to connect to Wi-Fi?

• A:Answer No, this lock does not need an additional hub to connect to Wi-Fi.

Q: QuestionDoes this lock come with batteries?

• A:Answer Yes, this lock includes batteries.

Q: QuestionIs it possible to remotely control this smart lock?

• A:Answer Yes, it is possible to remotely control this smart lock using the Yale Access App.

Q: QuestionDoes this lock require additional hubs?

• A:Answer No, this lock does not require additional hubs because it comes with the Yale Wi-Fi Smart Module.

Q: QuestionDoes this lock work with voice assistants?

• A:Answer Yes, this lock works with Amazon Alexa, Hey Google, or Siri.

Q: QuestionDoes this lock have auto unlock feature?

• A:Answer Yes, this lock has auto unlock feature.

Q: QuestionIs the fingerprint data stored securely?

• A:Answer Yes, the fingerprint is stored locally on the lock and encrypted with AES128(bit) security.

Q: QuestionHow many batteries does this lock need?

• A:Answer This lock requires four AA batteries.

Q: QuestionIs there a warranty for this Yale lock?

• A:Answer Yes, there is a warranty for this Yale lock's finish, mechanical parts, and electronics.

Q: QuestionIs the Yale lock compatible with a mobile app?

• A:Answer Yes, this Yale lock is compatible with a mobile app.

Q: QuestionDoes this lock have an auto-unlock feature?

• A:Answer Yes, this lock has an auto-unlock feature for hands-free operation.

Q: QuestionDoes this have z-wave?

Asked 1 month ago by Mike.

• A:Answer It does not. The model description should state it has Z-Wave if you want a specific lock with Z-Wave feature or you could purchase a Z-wave module separately.

  Answered 1 month ago by Yale Customer Care

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Q: QuestionDoes the handle lock too?

Asked 5 months ago by JdFromDa80s.