Questions & Answers

Q: QuestionDoes this lock have unlock notifications?

• A:Answer Yes, this lock provides unlock notifications.

Q: QuestionAre batteries included with the purchase of this lock?

• A:Answer Yes, batteries are included with the purchase of this lock.

Q: QuestionCan I monitor this electronic lever lock remotely?

• A:Answer Yes, you can monitor this lock remotely.

Q: QuestionIs the touchscreen keypad easy to see at night?

• A:Answer Yes, the lock's touchscreen keypad is backlit so it's easy to see at night.

Q: QuestionCan I receive unlock notifications from this lock?

• A:Answer Yes, you can receive unlock notifications from this lock.

Q: QuestionDoes this lock have auto unlock feature?

• A:Answer Yes, this lock has auto unlock feature.

Q: QuestionDoes this lock have a low battery indicator?

• A:Answer Yes, this lock has a low-battery indicator.

Q: QuestionDoes this lock have auto unlock feature?

• A:Answer Yes, this lock has auto unlock feature.

Q: QuestionCan I share keys with this electronic lever lock?

• A:Answer Yes, you can share keys with this electronic lever lock.

Q: QuestionCan this lock be used for remote monitoring?

• A:Answer Yes, this lock has remote monitoring capabilities.

Q: QuestionAre batteries included with this Yale lock?

• A:Answer Yes, batteries are included with this Yale lock.

Q: QuestionDoes this lock have a low-battery indicator?

• A:Answer Yes, this lock has a low-battery indicator.

Q: QuestionHow many keypad codes are supported by this lock?

• A:Answer This lock supports 250 keypad codes.

Q: QuestionIs it compatible with Ring app?

Asked 7 months ago by ringuser.

Q: QuestionAre these waterproof? We have no over hang over our door and rain does hit the door.

Asked 8 months ago by Julie.

Q: QuestionIs this a good option for Airbnb?

Asked 1 year ago by Don.

• A:Answer It could be. I would recommend Kwikset products as they have very helpful customer service. The service I got from Yale was extremely poor. Also, Kwikset is very quick to help you with warranty issues. Yale tries to avoid supporting their warranty claims based on my experience.

  Answered 11 months ago by Julian

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Q: QuestionWill this fit on an office style door? I recently purchased the Kwikset 955 SmartCode and it didn't fit my door. not sure if there's a difference between office style doors and home style doors.

Asked 1 year ago by Nic.

• A:Answer Thank you for reaching out! Please send photos of your exterior and interior deadbolts to customer support at [email protected] so we can help determine.

  Answered 1 year ago by Yale Customer Care

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Q: QuestionDoes this automatically lock?

Asked 2 years ago by Anonymous.

• A:Answer The lock does have an Auto-Lock feature. This feature is off by default and will need to be enabled once the lock is set up.

  Answered 2 years ago by Yale Customer Care

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Q: QuestionCan the handles be reversed for opposite opening doors?

Asked 2 years ago by jeff.

• A:Answer Yes! The Assure Lever can be used on left or right handed doors.

  Answered 2 years ago by Yale Customer Care

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