Questions & Answers

Q: QuestionCan you use a mouse with the keyboard

Asked 9 years ago by Jennifet.

• A:Answer No you can not use a mouse with this keyboard,

  Answered 9 years ago by Luongd

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Q: QuestionWhat do you do when one of the keys won't print 95% of the time? Help! PleaseWhat do you do when one of the keys won't work 95% of the time?? Please help!

Asked 10 years ago by Pauline.

This question was asked about the related product: ZAGG - ZAGGfolio Bluetooth Keyboard Case for Apple® iPad® Air 2 - Red

• A:Answer You should contact ZAGG customer support. They offer warranties on all of their products. Surely they will be able to troubleshoot/replace the product.

  Answered 9 years ago by Joseph

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Q: QuestionHow does the keyboard work?I see it turns on but the keyboard isn't working for me!

Asked 10 years ago by Tito.

• A:Answer To set up you must go to settings, then Bluetooth. It is very simple.

  Answered 9 years ago by Mallam

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Q: QuestionDoes it have auto sleep/wake?

Asked 10 years ago by thestruggleisreal.

This question was asked about the related product: ZAGG - ZAGGfolio Bluetooth Keyboard Case for Apple® iPad® Air 2 - Orchid Purple

• A:Answer Yes

  Answered 9 years ago by TriciaVerified Purchase

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Q: QuestionDoes it have a mouse capability?

Asked 11 years ago by rmm.

• A:Answer I don't see this as an option with the iPad since it is touchscreen. This no need for mouse when you have your finger or a touchscreen pen.

  Answered 8 years ago by Rdf1906Verified Purchase

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Q: QuestionWhen is the ZAGGfolio ID6ZFN-BB0 available to ship?When is the ZAGGfolio ID6ZFN-BB0 available to ship?

Asked 11 years ago by deeceemusick.

• A:Answer I was able to pick one up at my, local, Best Buy. They had, at least, ten on the shelf.

  Answered 11 years ago by DavHayes

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Q: QuestionCan this fit an iPad pro 9.7?

Asked 9 years ago by Moookes.

• A:Answer No, the case only fits an iPad Air 2.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWhy does my camera on my iPad Air 2 not line up with the hole on the back of the case.I purchased this case because I have been a very loyal Zagg customer even though Ive had two cases with keyboards that quit working. I got it home and a few hours later, noticed that only half of the camera is visible through the Zagg camera hole. It's very disappointing since i live 40 minutes from the store.

Asked 10 years ago by Anonymous.

This question was asked about the related product: ZAGG - ZAGGfolio Bluetooth Keyboard Case for Apple® iPad® Air 2 - Orchid Purple

• A:Answer You may have the wrong case. There is a case for the Air1 and rhe Air 2.

  Answered 9 years ago by DWW1Verified Purchase

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Q: QuestionDoes the iPad Air 2 Zagg keyboard case have backlit keys?

Asked 11 years ago by Anonymous.

• A:Answer Not this version. Hopefully the Rugged Folio will include backlit keys.

  Answered 11 years ago by Aguila

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