Questions & Answers

Q: QuestionDoes this range hood come with light bulbs?

• A:Answer Yes, this range hood comes with LED light bulbs. The product specifications state "Bulb(s) Included: true" and the product features mention "LED lights shine down on the cooktop".

Q: QuestionHow loud is this range hood when operating?

• A:Answer The Designer Copper 36" Externally Vented Range Hood by ZLINE produces a noise level of 50 decibels when operating. For reference, the sound of one sone is comparable to that of a quiet refrigerator.

Q: QuestionI'm looking for a quiet range hood. Would this be appropriate?

Asked 3 years ago by Anonymous.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello, Thank you for your inquiry. The GL5I-36 decibel level on each setting is (51/55/58/61). This noise level is normal for the style of hood and should not be too loud. Thank you.

  Answered 3 years ago by ZLine Customer Service

  
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Q: QuestionWHAT ARE THE SONES SPEC

Asked 4 months ago by R.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello, thank you for your question! This range hood features four speed levels, each with a different noise rating. The sone levels by speed are 0.6 / 1.1 / 1.5 / 2.5 sones. The lowest (quietest) setting is 0.6 sones, while the highest setting reaches a maximum of 2.5 sones. Please let us know if you have any other questions — we're happy to help!

  Answered 4 months ago by ZLine Customer Service

  
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Q: QuestionDose ceiling installation bracket includes?

Asked 1 year ago by Ssimon.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello Simon, thank you for reaching out to us. Yes, this range hood includes everything needed to properly mount it to the ceiling, ensuring a secure and straightforward installation. Please, do not hesitate to reach out if you have any further questions.

  Answered 1 year ago by ZLine Customer Service

  
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Q: QuestionWhat parts must be purchased separately? Filter? Light bulb? Blower?

Asked 1 year ago by Kdc.

• A:Answer Hello, thank you for reaching out to us. No additional purchase is necessary for this range hood. If you want to use this range hood in recirculating mode, you will need to purchase the CF1 carbon filter, for the blower, separately. This accessory can be purchased through our parts site at zlineparts.com or by contacting our customer service at zlinekitchen.com/contact. Please, feel free to reach out if you have any further questions!

  Answered 1 year ago by ZLine Customer Service

  
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Q: QuestionHow much power is required

Asked 1 year ago by Anonymous.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello! This unit power requirements are as follows; 110V, 3.5A, 385 Watts! Please do not hesitate to reach out to us for any further questions that we can help answer!

  Answered 1 year ago by ZLine Customer Service

  
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Q: QuestionWhat maximum mounting height above the cooktop for effective use?

Asked 1 year ago by Rich.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello Rich! Thank you for reaching out. We recommend mounting the base of the range hood 30-36 inches above the cooking surface for optimal performance. Please do not hesitate to reach out to us for any further questions that we can help answer!

  Answered 1 year ago by ZLine Customer Service

  
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Q: QuestionIs this range ada compliant? Or does it have the ability to be wired for a switch in the island cabinet?

Asked 2 years ago by Anonymous.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Silver

• A:Answer Hello, thank you for reaching out! This rangehood is not ADA Compliant. We don't recommend altering the wiring on the unit as this can cause operational issues with your rangehood and will no longer be covered by the manufacturer's warranty. Please let us know if you have any further questions! Thank you.

  Answered 2 years ago by ZLine Customer Service

  
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Q: QuestionWhat is the width of the stainless steel housing that connects to the curved glass? Is the stainless steel shaft the same size for the 30" AND 36" island exhaust fan?

Asked 3 years ago by Jennn.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hi Jenn, thank you for your question. The ZLINE 36" Externally Vented Range Hood has a chimney width of 11.75". The piece connecting to the glass is approximately 26" in width. For the 30", the chimney has the same width of 11.75". Have a great day!

  Answered 3 years ago by ZLine Customer Service

  
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Q: QuestionIs there a range hood extender? I need to drop this down another 8-12" to make this work in my kitchen

Asked 3 years ago by pk0731.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

Q: QuestionWe have an 8' ceiling and wondering if this island range hood would work for this ceiling height?

Asked 3 years ago by Rebecca.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello Rebecca! Thank you for reaching out! Most of our range hoods are designed to fit 8' - 9' ceilings so given the measurements you have provided this model should work with your ceiling height. We do offer a short kit for ceilings under 8' that is sold separately on zlineparts.com. If you have any additional questions, please feel free to reach out at zlinekitchen.com/contact. Thank you!

  Answered 3 years ago by ZLine Customer Service

  
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Q: QuestionI don't see the CFM listed in the specifications. What is the CFM for this product? Thanks.

Asked 5 years ago by Jake.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Silver

• A:Answer Hello, Thank you for your inquiry. The CFM of this hood on each setting is (120/240/320/400) CFM. Thank you.

  Answered 5 years ago by ZLine Customer Service

  
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Q: QuestionWill this vent hood work with a 12 ft ceiling

Asked 5 years ago by Babs.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello, Thank you for your inquiry. This hoods standard chimney will not work with a 12' ceiling. You would need to purchase an extension kit to fit your ceiling. The model number for the extension you will need is (2PCEXT-GL5i). Thank you.

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionCan the chimney stack be shortened on this item? If so, what is the shortest chimney stack distance from the hood to the ceiling?

Asked 5 years ago by Mike.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello Mike! Thank you for you inquiry. This model range hood does have a compatible short kit (SK-GL1i/GL2i/KE2i/KL3i). This will allow for ceiling heights as low as 6.7 ft. This short kit is not currently live on bestbuy.com. If you would like assistance acquiring this kit, please reach out to us at zlinekitchen.com/contact. Thank you!

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionWe ordered this thinking that it would have a minimum ceiling height of 7'. It appears that on other web sites offering this product that they have an optional short kit that would allow that height. Is it possible to exchange get this short kit?

Asked 5 years ago by JL.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello! Thank you for the purchase of the ZLINE range hood. The short kit needed for this model range hood is BSGL2IN-36. The short kit is an additional purchase with the range hood you ordered. Unfortunately, this is not currently live on bestbuy.com. Please contact us at zlinekitchen.com/contact and we will be happy to help you with this purchase. Thank you!

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionWhat is CFM?

Asked 5 years ago by Bobbi.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Silver

• A:Answer Hello, Thank you for your inquiry. CFM stands for Cubic Feet per Minute. This refers to how much air is being pulled out by the hood. Depending on the size of your range and how many burners you use will determine the CFM you will need. Thank you.

  Answered 5 years ago by ZLine Customer Service

  
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Q: QuestionI have an 8' ceiling. I'd like to have 32"-36" clearance from cooktop to hood. Will this unit achieve this? If not, which of your ZLINE hoods will? I'd like it to be SS and glass.

Asked 6 years ago by Mark.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello Mark! Thank you for your inquiry. This model range hood will accommodate ceilings from 7.58 ft to 9.58 ft. Please reach out to us if you have any further questions we can assist you with. Thank you!

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionThe description says LED lights and the specifications say halogen. Can you clarify?

Asked 6 years ago by ACerv.

This question was asked about the related product: ZLINE - 36 inches - Externally Vented - Island Range Hood - Stainless Steel

• A:Answer Hello, Thank you for your inquiry. This hood does include LED lights. Thank you.

  Answered 4 years ago by ZLine Customer Service

  
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