Questions & Answers

1-9 of 9 Questions
  • Question
    What's the source of power for the wireless cameras?   (2 Answers)

    By Anonymous December 10, 2015.

    Answers
    • Best 
      Answer

      They do need their own power wire we supply in the kit to be plugged in at their location. The term "wireless" in this instance would refer to the need for a wire to run from the camera back to the recording device.

      By Zmodo December 11, 2015.

    • Question
      Can I add additional cameras to the system?   (2 Answers)

      By Danny December 7, 2016.

      Answers
      • Best 
        Answer

        Yes! The NVR included in this system will connect with any Zmodo IP camera.

        By Zmodo December 9, 2016.

      • Question
        How big is the hard drive. Can it be connected to a monitor or TV. Does this system allow smartphone viewing? Can it activate with just motion.   (2 Answers)

        By Bobo October 16, 2016.

        Answers
        • Best 
          Answer

          This system comes with a 500GB hard drive. It can be connected to a monitor or a TV with a HDMI connection. You can view this on your Android or iPhone from anywhere in the world. Yes, it can send motion alerts to your phone or record only when it detects motion.

          By Zmodo October 17, 2016.

        • Question
          I would like to order this with 2 additional of the same camera. I do not see them anywhere. Please advise. Also, are they okay outside in the weather? Rain?   (1 Answer)

          By Anonymous April 14, 2017.

          Answers
          • Answer

            Here is the direct link to order through Best Buy - http://www.bestbuy.com/site/searchpage.jsp?st=zmodo&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys or you can visit https://surveillance.zmodo.com/catalogsearch/result/?q=ZM-KW1001-O-500GB to order directly from Zmodo. These cameras are set up for outside use.

            By Zmodo April 14, 2017.

          • Question
            How long is the power cable that come with the cameras?   (1 Answer)

            By TechSavy December 22, 2016.

            Answers
          • Question
            Is this system compatible with a Verizon Quantum router?   (1 Answer)

            By walt80 December 8, 2016.

            Answers
            • Answer

              Yes, there are some additional settings that will need to be adjusted for this router to work. Our support team can help you if you have any issues. They can be reached at 217-903-5037 Monday through Friday from 8 a.m. to 8 p.m. CT.

              By Zmodo December 9, 2016.

            • Question
              how are the camaras powered battery or power cord   (1 Answer)

              By poppop456 November 22, 2016.

              Answers
              • Answer

                These cameras are NOT battery powered. They come with power supplies for the cameras that connect to a standard wall outlet.

                By Zmodo November 23, 2016.

              • Question
                How is the recorded video viewed?   (2 Answers)

                By Anonymous December 10, 2015.

                Answers
                • Answer

                  You can view it from your phone or on a monitor or hdmi tv. It comes with a mouse to navigate with.

                  By Cntafrdit December 23, 2015.

                • Question
                  How far from the DVR base can the cameras be?   (2 Answers)

                  By Anonymous December 10, 2015.

                  Answers
                  • Answer

                    I have good image quality and connectivity more than 60 feet away.

                    By BigCatRescue July 6, 2016.

                  Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions