Questions & Answers

28 Questions & 62 Answers
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  • Question
    Can tilt and pan be changed with the app?   (3 Answers)

    By HarryatVa February 18, 2017.

    Answers
    • Best 
      Answer

      Yes it can.

      By Carlito February 18, 2017.

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  • Question
    I know I need the SD card to record but can I like, go back in time to watch something that I missed?   (2 Answers)

    By Hunter November 25, 2016.

    Answers
    • Best 
      Answer

      Yes you can, as long as you were recording and had storage space available. You can view history via the zmodo app.

      By G2will November 27, 2016.

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  • Question
    Does it record or is it just on real time   (3 Answers)

    By Anonymous July 21, 2016.

    Answers
    • Best 
      Answer

      This camera does have a slot for a micro SD card (not included) that you can record to if you like. You can also access the live feed via our free smartphone app "Zmodo" anytime on your phone.

      By Zmodo July 22, 2016.

    • Question
      Does this camera take a SIM card. Not an SD card, SIM? I'm looking for one that will take a SIM card   (2 Answers)

      By Niki1022 April 29, 2017.

      Answers
    • Question
      Will the camera pick up motion thru a window...I would like to position to monitor the front of my home thru a window.   (2 Answers)

      By Jano September 10, 2016.

      Answers
      • Best 
        Answer

        The camera will identify any movement in its field of view and send an alert to your phone. If you are pointing the camera through a window at night, the IR lights may cause a reflection and affect the camera's video. You may have to work with the angle of the camera to see if you can prevent the reflection in the video feed.

        By Zmodo September 12, 2016.

      • Question
        Is the IR noticeable to someone triggering it?   (2 Answers)

        By Tom September 8, 2016.

        Answers
        • Best 
          Answer

          The IR lights are automatic and will turn on when the sensor detects dim lighting. The IR lights may glow when they are on.

          By Zmodo September 12, 2016.

        • Question
          Can you hook up multiple cameras?   (3 Answers)

          By Sherry May 24, 2016.

          Answers
          • Best 
            Answer

            https://www.youtube.com/watch?v=NNgUarCZI60 Yes, you can add more than one camera to your network and phone. Just make sure to unplug the first camera while adding another one to your network. Once additional camera(s) have been set up, turn the first one back on.

            By Zmodo May 25, 2016.

          • Question
            Can you view through smart phone?   (2 Answers)

            By Booga July 31, 2017.

            Answers
            • Answer

              Yes and you can control it also

              By mikepal50 July 31, 2017.

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          • Question
            Please explain how to insert the SD card. No instructions and it doesn't seem to sit correctly in the only slot I see.   (1 Answer)

            By imishla July 25, 2017.

            Answers
            • Answer

              It's not easy but if you hold the bottom of the camera and pull it out slightly you can slide the Micro SD card in. It will only go in one way. You must format it first in your PC. I struggled a while to get it in but finally got it. Hope this helps.

              By Gb12 July 25, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            this ad for this product says you can view live feeds with a laptop etc I want to use it with my ipad but one of the answers on the faqs says it only works with smart phones which is it?   (2 Answers)

            By katbird July 16, 2017.

            Answers
            • Answer

              The Zmodo app works fine ion iPad the orientation is in portrait mode until you view your live camera however.

              By Gb12 July 16, 2017.

              • Verified Purchaser
              • My Best Buy® Member

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