Questions & Answers

Q: QuestionHow easy is it to operate this rice cooker? Is it as simple as adding rice and water and pressing a button?

• A:Answer The Zojirushi 10 Cup Automatic Rice Cooker & Warmer features easy one-touch operation. Users simply need to add the desired amount of rice and water to the cooking pot, close the lid, and press the "Cook" button. The rice cooker will automatically cook the rice and switch to the "Keep Warm" setting once the cooking process is complete.

Q: QuestionWhat is the maximum capacity of this rice cooker in terms of cooked rice?

• A:Answer The maximum capacity of the Zojirushi 10 Cup (Uncooked) Automatic Rice Cooker & Warmer in terms of cooked rice is 10 cups. This information can be found in the product specifications, where it states "Rice Capacity (Cooked): 10 cups".

Q: QuestionHow easy is it to clean and maintain this rice cooker? Are there any specific cleaning instructions to follow?

• A:Answer The Zojirushi rice cooker is easy to clean and maintain. The non-stick interior prevents food from sticking, making it simple to wipe clean. The instruction manual provides detailed cleaning instructions, including how to clean the lid, body, and accessories.

Q: QuestionWhat materials are used for the interior of the rice cooker? Is it equipped with a non-stick coating for easy cleaning?

• A:Answer The interior of the Zojirushi 10 Cup (Uncooked) Automatic Rice Cooker & Warmer is made of non-stick material, ensuring easy cleaning. The non-stick coating prevents rice from sticking to the surface, making it convenient to maintain.

Q: QuestionWhat safety features does this rice cooker have to prevent accidents or overheating?

• A:Answer This rice cooker has a cool-touch exterior to prevent accidental burns. It also features a lock-tight lid with a push- button release to keep moisture in and prevent spills. Additionally, the rice cooker has an automatic keep-warm function to prevent overcooking and ensure safe food handling.

Q: QuestionWhat is the warranty period offered by the manufacturer for this rice cooker?

• A:Answer The manufacturer offers a 1-year warranty for parts and labor for the 10 Cup (Uncooked) Automatic Rice Cooker & Warmer.

Q: QuestionHow does the 'keep warm' function work, and does it automatically switch to this mode after cooking is complete?

• A:Answer The 'keep warm' function in the Zojirushi 10 Cup Automatic Rice Cooker & Warmer automatically switches on once the cooking process is complete. It maintains the ideal temperature to keep the cooked rice warm and ready to serve.

Q: QuestionDoes this rice cooker come with any accessories, such as a measuring cup, spatula, or spatula holder?

• A:Answer Yes, this rice cooker includes accessories such as a rice measuring cup, spatula, and spatula holder. These accessories are mentioned in the product features section of the provided context.

Q: QuestionCan you tell me if this item is made in Japan? I don't want it if the item is made in China or anywhere else than Japan. Thank you.

Asked 4 years ago by Oechuy.

• A:Answer Thank you for your inquiry. The Automatic Rice Cooker & Warmer NS-RPC18 is manufactured in Thailand. The same manufacturing system and quality control are strictly enforced at all our factories worldwide to ensure that the products are manufactured to the same high standard that is expected of all products bearing the Zojirushi name. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 4 years ago by Zojirushi America Corporation

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Q: QuestionWill this work on 240 volts?

Asked 2 years ago by GNE.

• A:Answer Thank you for your inquiry. Zojirushi America electrical products are powered by 120 volts and are not manufactured for use outside of the US and Canada. Please contact Zojirushi America Customer Service at 1-800-733-6270 for further information or email [email protected]

  Answered 1 year ago by Zojirushi America Corporation

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Q: QuestionIs the inner metal basket dishwasher safe?

Asked 4 years ago by roseville1.

• A:Answer Thank you for your inquiry. The rice cooker parts are not dishwasher safe. Please contact Zojirushi America Customer Service for further information by email at [email protected]

  Answered 4 years ago by Zojirushi America Corporation

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Q: QuestionWhere was this rice cooker made?

Asked 5 years ago by Customer.

• A:Answer Thank you for your inquiry. The Automatic Rice Cooker & Warmer NS-RPC18 is manufactured in Thailand. The same manufacturing system and quality control are strictly enforced at all our factories worldwide to ensure that the products are manufactured to the same high standard that is expected of all products bearing the Zojirushi name. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 5 years ago by Zojirushi America Corporation

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Q: QuestionCan this rice cooker cook brown rice (or a mix of brown and white rice) or can it only handle white rice?

Asked 4 years ago by quevvim.

• A:Answer Thank you for your inquiry. The Automatic Rice Cooker & Warmer NS-RPC10/18 has been tested to cook short or medium white rice only. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 4 years ago by Zojirushi America Corporation

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