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Questions & Answers

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  • QuestionIn what country is this product manufactured?

    Asked by EHEH.

    • Answer Thank you for your inquiry. The Flip-and-Go Stainless Mug SM-QHE48 is manufactured in Thailand. The same manufacturing system and quality control are strictly enforced at all our factories worldwide to ensure that the products are manufactured to the same high standard that is expected of all products bearing the Zojirushi name. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

      Answered by Zojirushi America Corporation

  • QuestionHow many hour the water will remain hot

    Asked by Anonymous.

    • Answer Thank you for your inquiry. The Flip-and-Go Stainless Mug SM-QHE48 has the following heat retention* capabilities: 189°F @ 1 hr. / 160°F @ 6 hrs. Please contact Zojirushi America Customer Service for further assistance by email at [email protected] *Rating is based on water at a starting temperature of 203°F (95°C) at a room temperature of 68°F (20°C)

      Answered by Zojirushi America Corporation