Customer Ratings & Reviews

Overall, the remote starter works as intended. Here are a few things you should know ahead of time. As stated, the remote that comes with the package is a 1-way remote. This means that you won't know if your vehicle actually started when you press it. This will work fine for many people, especially if you can see your vehicle from a window. (Viper sells a 2-way remote as well that is not included. I did add this product on during installation. It works great, has a longer range than the original remote, and it gives you a confirmation that the car started. It even blinks every few seconds to let you know your vehicle is still running. While this isn't necessary to purchase, it is a nice feature for those who would like it.) The Smart Phone feature only works within range of the bluetooth connection, which is very limited. (You can purchase a GPS add-on to create an "unlimited" range, however there is the cost of the add-on along with a monthly fee for this.) GM Vehicles have a security feature that will disable the OEM fob's lock and unlock buttons while the vehicle is running. This means that you can't use your OEM remote to unlock the vehicle after remote starting it. Not a big problem because you will have the Viper remote (which will be able to unlock it with an extra press of the button), but this is something to keep in mind if you were planning to use the 3x lock-to-start function. You can ask your technician to set the Run time however you'd like. I'd recommend mentioning this if you're interested in a longer run time before it shuts back off. One last thing I'd like to mention is that the single-button remote that is included does not have a dedicated Aux function button. So while you will be able to start your vehicle to get it to heat up, you won't be able to turn on your vehicle's rear-defrost remotely. (They do sell other remotes that include this function for those interested, but keep in mind that is another additional cost.)

It works great,! Very easy to use! Love it in Northern Minnesota! Two remotes are great!

After install I wasn’t too thrilled with the system, I wasn’t able to get the app set up and the single button fob was tedious. However, after ordering the 7856v 2 way fob, I really like the system and it functions exactly how I intended. I still haven’t been able to link the app but it doesn’t matter because I wasn’t going to pay for the monthly premium on it anyway.

Works as described. A really good option on a budget. If it had a few more programmable options in the app it would get 5 starts. In a 2016 Honda Odyssey with a push button start, the engine shots off when you open the door. It’s a good safety function, however, I wish it could be tied to the push button start rather than the dome light.

Fast installation by Best Buy technicians. Works great. Can start car a long distance.

loved easy to use work perfet my wife loved and they do perfet installation in vineland best bay staff very good

Best remote start out there have this in four of my vehicles. (Harness sold separately) The only thing to keep in mind is the phone option. Yes it comes with a free version of the app which is absolutely worthless. 95% of the time it will not work unless you are 5 feet away for the car. The free app is great for emergency reasons like if you lock your keys in the car. If you want full use of the app you MUST buy the app add on which is about an additional $200 + $100 a year for the service.

Installed by the Geek squad and works as it says. Very convenient for cold days. Just remembering to put the key in the ignition and turning before applying the brakes is the thing. Human error lol

Excellent remote starter for those cold winters. Already 2 years works perfectly. Cute remote, plus my friends were amazed to see that it has an app for a 2008 suv.It worls quite a long distance, long range

Bob did a great job on the installation of the Viper DS4+ Remote Start System at the Mansfield, OH location. It is easy to use and has been great on some of the colder mornings before heading to work. You can get upgrade remotes but I have been fine using the remote provided or using my original car remotes as well. Bob did a great job reviewing how to use both the include remote and how my original car remotes could work as well. Being a total tech support member gave me free installation as well.

This product exceeds beyond my expectations. I have purchased this specific remote start 3 times already and already looking to install it on my daughter’s car. Speaking of installation I didn’t have to lift one finger because of the free installation it comes with. Best Buy’s Expert tech service Makes it so you have nothing to worry about

Came in one night, and a Best Buy clerk helped me find a Viper system that wouldn't require an annual subscription and would work with my car (2016 Ford Fusion). The earliest appt I could get was 3 or 4 weeks later. And, it went downhill from there. Ultimately, the installation tech did a great job. However, I recommend calling the location to verify your appt. Also, there was a debate about whether I should have purchased the items I wanted when I set up the appt versus buying them when I came in for the installation. I'm still trying to pair my Remote Start system with my phone. Doing so requires the "valet" button, and I don't have that particular remote handy. So, if you get the DS4+, take a minute and ask the tech to help you pair your phone.

This remote starter has been great. When I first used it, it would mess up my bluetooth audio in my car, but no issues since then and I’ve had the starter for a year now. Having it installed by Best Buy was also great and pretty quick. I just browsed around the store while the work was being done.

Product is pretty straight forward. It should be noted that the T-Harness for your specific vehicle is not in the box (although the website indicates it is included). It will be selected by the tech during installation at no additional cost.

I would give it 5 stars if the Smart start app Would actually turn ur vehicle from further then what it is at least 1 miles but it’s not :( Other then that it’s great also comes with a small control which has longer reach but you can’t tell if your car turned on or not. It’s good tho!!

The Viper SmartStart works as advertised. The install was excellent and workmanlike by Mark, the tech at BestBuy. The documentation was substandard requiring me to have Viper send additional information and to have to call and or go back to BestBuy. Viper's packaging claims to be able to start car from 'virtually anywhere' but this is not the whole truth because it implies that unit will work over the cellular telephone network. However, in order to do so, you have to spend another $200 nearly doubling the cost.

Works perfectly as advertised. The Geek Squads installation was spot on with the time it would take. Also the timer can be set to an hour, most have a max time of 20 - 30 minutes

This is an excellent remote starter with a fairly low price compared to other similar products. I purchased this from Best Buy and they installed it for free (as a TotalTech member). What I love about this the most is its simplicity. If you want just the ability to turn your car on and off, you can get this basic module. If you want to add some additional features later like a long range starter, you can simply buy the module and add it to this system. Another pleasant surprise was the ability to use my car’s factory smart keys to start the car, making the use of the additional fob optional (and quite frankly unnecessary). With my current set up which is just this basic model I can start my car by using the included fob, the mobile app (within Bluetooth range), or by using either of my two factory keys.

It comes super handy to have remote start. Only con is that sometimes my car turns on 3 times after I lock it before it turns back off. Sometimes it lags and it turns off

The viper is an excellent product works great . I am very satisfied with the product as well as with the installation the installer was super nice. And he got done with the installation super fast. That is why i hive thos product a 5 star.