Main Content

Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 4,343 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised, no complaints.,Excellent delivery team.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great freezer for our garage. And it's the perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what we needed to put in the basement. Upright and we don’t have to defrost it. We are very happy with this freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Delighted with this freezer/ refrigerator, 2 in 1!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Insignia freezer converts to refrigerator at the touch of a button. Fantastic, I thought I was only getting a freezer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Amyl, I appreciate you taking the time to leave a review of the Upright Convertible Freezer/Refrigerator. I am glad to read that you are enjoying the conversion feature. Please contact us if you would like to learn more about your set. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery experience + product quality + online shopping experience

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, TaraL, for your feedback! We're delighted to hear that the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer met your expectations in both quality and convenience. A smooth delivery and shopping experience are just as important as the product itself, and we appreciate you sharing yours. If there's anything else we can assist with, we're always here to help. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit works just fine. the handle was missing the mounting hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezes food quickly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer. It Freezes the foods fast. Silent Freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it is working great. Plenty of storage space for our needs. We keep in in our garage, which gets quite warm in the summer - but the freezer works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Refrigerator to purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! The option to use as a refrigerator or freezer is the reason I chose the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, its very useful and spacious. also, came quickly

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Petfect for what we needed. Very easy to set temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia 13.8 freezer is well made and well priced. I was surprised with the quality of this BestBuy branded item.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ThomasL! Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you found it to be well-made and well-priced. It's great to know that the quality of our BestBuy branded item exceeded your expectations. If you have any further comments or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient for everything, this freezer/cooler has enough room for everything. That makes everything so much easier and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new freezer. Best Buy came out and delivered it very quickly after our other one quit working. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for a smaller freezer. I'm only using it as a freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works well and is very quiet and the price is great!

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freezer/fridge. I have 2 complains about it: 1) easily scratches 2) door is not interchangeable from right/left, left to right

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for over a year now excellent product for my restaurant storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, an excellent purchase. I look forward to stocking it with my favorite foods.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase for a freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this freezer about a month and a half ago. Good freezer, It has been working great so far. no complaints.

    I would recommend this to a friend
Sponsored