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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 4,343 reviews
  • Rated 5 out of 5 stars

    Freezing.....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a stand up freezer and this was a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer has enough space for our needs, very clean and efficient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, ChrisL! We're glad the freezer is meeting your needs and running efficiently. Appreciate you sharing your experience!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Freezer, Good Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had the freezer for a couple of months, but works great everything is as advertised. Replaced a chest freezer with standing model, was tired of unstacking everything in a chest unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just started using it with recent purchase. At this time it is working great. Only time can tell of its reliability to maintain quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer and excellent support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great support from Best Buy employees. I was concerned I was just going to use the pickup option and have this freezer wheeled out to me with just me to lift it into truck but I had 4 (probably overkill but appreciated) employees there to help lift.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were buying a half of cow and needed a freezer that would fit in our limited space. This fit perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Energy Saving Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer exceeded my expectations and is an excellent value. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frost free upright freezer - a delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic freezer!!! I love it. I will never need to defrost it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear you're loving the freezer and that the no-defrost feature is making things even more convenient for you. We truly appreciate your support and are glad it's been a fantastic addition to your space.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    insignia

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right from the start. Exactly what i was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia 13.8 upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome. You can use it as a refrigerator or a freezer. Nice looking and lots of room. Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Very accessible and easily installed. Lots of room. Love that you can make as a freezer or fridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not cooling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Insignia Dual Refrigerator/Freezer, and unfortunately, my experience has been less than satisfactory. Despite its sleek design and attractive features, the unit has not performed as expected in terms of cooling. **Pros:** - **Design:** The refrigerator/freezer boasts a modern and sleek design that fits well in any kitchen setting. - **Dual Functionality:** The ability to switch between refrigerator and freezer modes is a versatile feature, catering to various needs. - **Digital Display:** The digital screen is clear and user-friendly, providing easy access to temperature settings and modes. **Cons:** - **Cooling Performance:** The primary issue I've faced is the unit's inability to maintain proper cooling. Despite setting the desired temperature on the digital display, the interior often fails to reach and maintain the set temperature. This has resulted in spoiled food and significant inconvenience. - **Temperature Inconsistency:** There is a noticeable inconsistency between the temperature displayed on the digital screen and the actual temperature inside the unit. This discrepancy makes it challenging to rely on the digital readings for accurate temperature control.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Russellsparks, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like it looks good wish it had additional shelve

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Freezer/Refrigerator Extraordinaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very pleased with the purchase. Love the temperature control. Would love to have another shelf on the door

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get freezer great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Have not used refrigerator mode but very easy to change. Push off a button. Great and did its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a refrigerator that did not have a freezer. This is a good unit priced well.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Good solution over a chest freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, just wish the door was reversible. No problems so far after 1 month in freezer mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier. Good price. Delivery was good. It's a freezer, it works, what more can you say?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ervina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only been using this freezer for a few weeks, but so far it has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars very pleased with my freezer / fridge combo!

    I would recommend this to a friend
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