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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 4,343 reviews
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer came at just the right time. Filled it with 1/2 a grass fed cow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the new freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and great seal on the door. Love the lighting and door storage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic, Egel! It sounds like your new Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is a great addition to your home. The design, door seal, lighting, and door storage all seem to be hitting the mark for you. If you have any other features you love or tips for using it, feel free to share. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Phone procedures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer no longer locks. When I call I get put on hold for 25 minutes and then hung up on!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    freezer/refrige

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upright convertible freezer/refrigerator works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful freezer. I am very happy with it. Delivery was impeccable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB delivered the refrigerator in time, the delivery men were courteous and impacted the freezer for us and set it up, we Dave been using it for a month now and we are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer! Great size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Was foing to get a smaller one but opted for auto defrost! Definitely worth it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you find it great and that opting for the auto defrost feature was definitely worth it. It’s always good to have a bit more space and convenience. If you ever have more feedback or need assistance, we're here for you.
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can convert from fridge to freezer but mainly use it as a freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plenty of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer which can easily be converted to a fridge for holiday time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice shielving.. Spacious. Good lighting. Good value. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for a very reasonable price. Simple straight forward design, not much to go wrong or break. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upright freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier than a chest freezer. I use plastic bins in this still for organizing but great freezer. Just make sure you close the door all the way! Doesn't always close so make sure you push it closed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good fridge/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. Has a lot of usable space inside, I just wish the door sections where you can put stuff were a little taller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my freezer. Easy to use with lots of space inside and storage area

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer, fast delivery ,good service. plus it was in stock!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. I use it as a freezer. Works fast. Lots of room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filled our needs and did just what we expected and hoped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer does what its supposed to do freezes on the spot

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that your freezer is performing as expected and freezing items efficiently. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    13 cu ft freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just the right size for a small family that is self defrosting it's expensive for the size but i wanted a smaller appliance to fit in my garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very recommended, great for office space ,value ,excellent.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JustofranciscoV, for your wonderful feedback on our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you find it highly recommended, great for office space, and excellent in value. Your satisfaction is our top priority, and we're thrilled that our product meets your expectations so well. Jeth | Insignia Support. BBY-ExBrand_Insignia

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