Main Content

Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,343 reviews
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Bang for your Buck!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Freezer/Fridge. The best part is how it’s interchangeable as needed. I purchased it solely for extra freezer space. It’s truly used on my Bj hauling days. You can pack it with virtually anything that needs to be frozen. And you control the temp based on your needs. Most importantly it’s Energy efficient! WIN WIN.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator. Works well. Good capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Overall performance

    Rated 5 out of 5 stars

    Extra freezer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an extra freezer, works great and easy to set up, lots of room for meat. I like that you can use it either as freezer or fridge

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Easy! Thank you for your positive feedback on the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White. We’re delighted to hear that it works great as an extra freezer, was easy to set up, and provides lots of room for meat. It’s great to know that you appreciate its convertible feature of being used either as a freezer or fridge.

      Your satisfaction is our top priority and your feedback helps us improve our products and services. Thank you for choosing Insignia! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent upright freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last freezer was larger but I do find this 13.8 Cu. Ft. holds enough for my usage. I like the bright interior light The glass shelves are very nice. I know it is working as the door has a lighted "00" degree telling me all is o.k. I do not hear it run as very quiet. I am happy with my purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer meets your needs and that you appreciate its features like the bright interior light and glass shelves. It's great to know that the freezer operates quietly and the lighted "00" degree indicator provides peace of mind. If you have any questions or need further assistance, feel free to reach out. Enjoy your new freezer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size, Temperature control

    Rated 5 out of 5 stars

    Big enough and cold

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful. Large enough but not too Big really cold. Very happy and price was great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Shelf material

    Rated 5 out of 5 stars

    Great mid sized upright freezer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upright freezer. We bought a whole hog and needed a larger freezer for storage and this had more than enough space. Looks great and works very nicely. I do wish there were baskets instead of the glass shelves. But being a fridge as well the shelves make sense. Would buy again and recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works great. It was a great price, too. Not too big or too small. Just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Great freezer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Needed some extra freezer space, this fits the bill perfectly. Not too big, not too small. Runs quiet, cannot hear it. Like that this can be either a freezer or refrigerator, working perfectly so far. Only negative is that the display on door does not show the actual inside temperature, only the setpoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Garage ready freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convertible upright freezer with energy star rating was delivered and set up without any issues. Product was as ordered and in excellent condition upon arrival. Delivery men did a nice job of instruction as to what temperature they were setting freezer and how long it needed to be at that temp, Instructed how to increase/ decrease as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great freezer!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer....it's working great! It's quiet, and I love the extra features of being able to set the exact temperature and switch to refrigerator if you so choose. Upright models are much better...I can see everything easily, especially with the bright light and the shelves keep items organized...so, less open-door time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this freezer in any size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new upright freezer for garage. I bought containers to separate the various things in it (meats, veggies, frozen meals, etc.), so they stay put. I planned on getting the 17 cu ft. While there is just the two of us, I kinda wish I'd gone with bigger size. Right now I have a ton of bags of vegetables because they got buried in chest freezer and I couldn't see what I had. It's going to take quite awhile to go thru them. Right now this freezer is full!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love this freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new upright freezer but didn't want a large one. This one fit the bill perfectly. Enough room for what we need to put in it and doesn't take up a ton of room in the garage either. Seems to be working really well so far and the freezer/fridge option is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    This is great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convertible freezer/refrigerator is great! We have a chest freezer that has worked well over the years but we were always "losing" things at the bottom. With this upright unit we can easily spot whatever is in there. It has been working well and we are very satisfied with it. Glad we bought it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience. We are thrilled to hear that the convertible freezer/refrigerator is meeting your needs and making it easier to organize and access your items. It's great to know that you are satisfied with its performance and that it has been a valuable addition to your home. Your feedback is greatly appreciated and encourages us to continue providing high-quality products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for the space. Lots of room and shelves for organizing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. It’s quiet, spacious and even lighted shelves. Awesome purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Why I love my Convertible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my 13.8 cubit feet Insignia convertible Freezer/Refrigerator. It is currently being used as a refrigerator the kitchen of my apartment and it works really really well. We love the sound it makes when you open the door(a cute ring) and it holds a good amount of food. It was an excellent purchase for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Now this is Customer Service

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by far the best experience I have had. I was having trouble with my deep freeze, I opened the door and all my food was thawed. I contacted Geek Squad, without hesitation, she had an appointment setup for a repair person to come to my home. We ended the call, then about 5 minutes I got a call from the same lady at Geek Squad who informed me that Rathman we with for a texh to come to our house, Oder the parts needed, then return at another date to install the replacement parts, she wanted us to have our deep freeze sooner, so she made it to where ours was eligible for an exchange. We now have a NEW deep freeze coming to us without any cost. Best experience ECER!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing such a positive and detailed experience. We’re truly glad to hear that the support you received was prompt, thoughtful, and went above and beyond to resolve the issue with your deep freeze. It’s great to know that the exchange process was handled smoothly and that you’ll be receiving a new unit without any added cost. Your satisfaction is what we strive for, and we appreciate you taking the time to let us know. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Roomy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer turned out to be far roomier than i imagined and i like the 'open door' alarm. Holds the temp. Easy to set. I like the drawer in the bottom. I can keep bread separate without crushing. My favorite part is its an upright. We have a chest freezer and its a pain finding what you want.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my food super cold. Zero degrees. Plenty of room inside. The shelves are well placed. It makes me happy every time I open it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Favorite Fridge, bought 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 21 cu ft one first for the basement. I love that it's a fridge or freezer. Loved it so much, I bought this smaller one. It actually fits so much and i'm exstatic about my purchase. might have to get another one in the future.

    I would recommend this to a friend
Sponsored