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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 4,343 reviews
  • Rated 5 out of 5 stars

    Stand up freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as a backup freezer. Love it. Only thing that i dont like about it is that it only shows temp when the door is open. Thought it would dusplay all the time. So much nicer then a chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the multi features hook for cord on back and wheels big help..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia convertible freezer/fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looking forward to not having to defrost my freezer every couple of months. Smart looking, too!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    freezer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my freezer and store personel were very helpful

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Beanie, for your positive feedback on our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you're happy with your freezer and that the store personnel were very helpful. Your satisfaction is our top priority, and we're thrilled that our product and service meet your expectations so well. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product knowledge from the sales person helped me make a good decision. Very pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was a few days later than anticipated but all went quickly and smoothly. The guys were very professional and pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    we like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, we like it, easy to set up and use, we are so please.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good freezer. But bestbuy delivered the freezer dinted & dinged up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It got the job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for a 12 year old product. It got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the price was perfect!! The delivery was prompt and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to set and get to the temperature when first setting up, made it easy to get things stored quickly. Simple to keep clean. Love the feature of being to see the information on the little screen on the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 Cu. Ft. Convertible Upright Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, plugged in and working. Keeping our goods frozen and ready. So far, so good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective fridge/freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not be purchasing another product from Best Buy bought this freezer in March 2024. I don’t know how long but we discovered it’s been leaking and when it started leaking it brought about pest in our home they came to exchange it and they said to me, they can’t exchange it because it’s infected. Well it wouldn’t be infected if it wasn’t leaking so now I had to contract Orkin and it’s still leaks and the critters are still there and they’ve left me in a position where they want me to put it outside on my deck overnight, but if I do that, what do I do about my food that’s in the freezer bad customer experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deep freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deep freezer and cant beat the price. High temp alarm is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted an upright freezer and this one didn't disappoint. Plenty of space and the door seal is certainly secure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice to have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put in garage looks fancy and nice to have either fridge or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Freezer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo for fridge or freezer. Would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid freezer. Happy with it. Out of box ,plgged in garage and off we went.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great as a freezer, not so much as a fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you're using it as a freezer. However when using it as a refrigerator it will not cool under 40°F even though the temperature is set to 35°, which is as low as it will go in refrigerator mode.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and options nice color not to big or to small

    I would recommend this to a friend
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