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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,343 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase of the refrigerator. As a second refrigerator it is just perfect. I have already recommended it to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer converts to fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service got it to us quickly and then I just had to plug it in. It freezes quickly and stays very clean because there no ice build up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PURCHASED TO USE AS A FREEZER AND IT WORKS GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy install and start. Solid, well built and so far all is good. Using it as a freezer and it froze the ice trays very quickly upon its start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The freezer up until now we can't complain about what we got. Appears to be of good quality for the money. Would have liked to have payed the lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer/refrigerator combo.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer/refrigerator combo. I’ve only use it as a freezer and it freezes very well and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer is well priced and good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is what was advertised. It was delivered when promised. It is very efficient and fits just where I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my freezer for the garage. It freezes everything very well and in a minimal timeframe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job well with a few nice features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good freezer, and it's nice to have the digital display to show the temperature setting and measurement. It also has a warning to display if the door is open, which is good for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my Convertible freezer/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the product for a few months, but so far, I am really happy with it! It was easy to set up and has a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer for our garage! The drawers come in handy for meats and the door draws for anything that’s small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Co Bích Ngọc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price and wonderful delivery on time . Happy camper !

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 2 out of 5 stars

    Disappointing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem with the refrigerator door opening on its own. On 3 occasions we have walked in to the food totally defrosted. The first time we thought someone must have left it open, trashed the food, and restarted. The second time we were scratching our heads, the third time we saw that the door will open on its own for some strange reason, At this point, it has caused us money and I am disappointed. This is my third standing refrigerator freezer - and the only reason I bought this one was for aesthetics. I am disappointed. We never had a problem with the others.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello DrTracie,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With regret I am unable to give the Insignia a fair evaluation because it was DROPPED and damage. When it was brought in to be used until a replacement, it would not begin to freeze. Destitute situation, I purchased a GE with another store and I am extremely happy with my purchase. Perhaps if the damage product had not happened I would feel different.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi jacque, Thank you for taking the time to leave a review of our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good upright Freezer/Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standup Refrigerator/freezer. Would suggest this if your looking for a stand alone unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Perfect for what we needed - freezer in the basement. Would recommend to anyone looking for a basement freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good freezer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up as a a freezer and it cooled quickly to allow us to move items from small chest freezer into it. Has been doing great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer so far. I have had this several months now. Keeps food frozen, is frost free and easy to access. Nice size for the two of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a freezer to stock up for the pandemic - upright freezer allows great access to items - arguably less efficient than a chest freezer as cold air escapes when the door is opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer:)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. This freezer keeps my food very organized. Definitely recommend;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very surprised to plug this in and see how wel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very surprised to plug this in and see how well it operated I love the vacuum compression door. It’s frost free and keeps our food frozen well and easy to access

    I would recommend this to a friend
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