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Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,343 reviews
  • Rated 5 out of 5 stars

    So far so good. No frost accumulation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a month ago. Freezes everything fine. I don't see any frost accumulating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the freezer and with the entire order and delivery process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it -- great freezer for the money. Plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great to have! Love the dual feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of room but it doesn't make our drinks cold enough. Temperature cannot be adjusted lower than 35 degrees on the refrigeration setting.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that you appreciate the spaciousness of your Insignia upright freezer. It sounds like the unit might currently be set to fridge mode, which is why the temperature cannot be adjusted lower than 35 degrees Fahrenheit.

      You can switch to freezer mode by following these steps:
      1. Press and hold the Lock button for three seconds to unlock the control panel.
      2. Press and hold the Freezer/Fridge button for three seconds to change modes. The panel will beep and the indicator will change to the new mode.

      If you’re still having issues after making this change, our customer support team is available to assist you with any troubleshooting or additional options.

      We always value customer input to help us improve our products and services. Please feel free to reach out if you have any further questions or need assistance.

      Best regards, Rolf | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer and it's very nice and good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia been providing some good quality fridge/freezer with decent price. I haven't had any problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice second refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for my prep food containers. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good small freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a replacement freezer quickly. This is small but fits our needs for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good freezer at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good freezer fridge combo. Clerks were great and very helpful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately available, fast delivery, and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service . The delivery gave a oourtousy call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little freezer, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift for our son and daughter-in-law

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for and the price and delivery were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just right great price great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect its got multiple levels drawers and space on the door its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the dual mode, working well so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up in the garage as extra freezer space. So far so good. Front display is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works excellent, thank you, best buy, for good service I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say, it’s an overall great value for being a store brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my freezer, best purchase ever! Fantastic customer service!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good freezer at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the products that my family has purchased from Best Buy this one is probably the best yet.

    I would recommend this to a friend
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