Main Content

Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 4,343 reviews
  • Rated 5 out of 5 stars

    Good storage shelves

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the freezer and the price we paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was bigger but thoroughly freezes everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value for the price. I really like the external temperature indicator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice customer service, I appreciated your good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and quick freeze. Just what we needed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes quickly. Love the interior and exterior.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven't been able to lock it. I also had an incident where my grandson left the door ajar but I never heard the alert. Most of my food was about to be defrosted. Some food had to be shared with my daughter. Otherwise, it functions well. Im also unable to adjust the temperature

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize it is a fridge/freezer combo but it would be nice if the shelves were stronger and could carry more weight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s a throw-away if it dies.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to purchase this, get the extended coverage. We did not, 18 month and the unit died. Best Buy won’t touch it without the extended coverage, Insignia won’t repair anything smaller than 19 cubic feet, called several independent repair shops, no one will touch it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect freezer for our needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer and excellent service for the salesman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always come here to shop and great place to shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. delivery was on time ..............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement frog.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second purchase, Replacement unit. Original didn’t make 4 years. Wait and see phase. Way too early give an opinion. Poor rating is based on original unit.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Wojo,

      Thank you for taking the time to review our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-white/6336451.p?skuId=6336451 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broken after 18 months.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately after 18 months this stopped working on me. Haven't had it fixed yet but we lost about $1,000 worth of food that we had in it. Guess I'll buy the extended warranty next time but something like this shouldn't breakdown so fast.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Frig/freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The option of an ice maker would have been nice. Decent price I'm sure we'll end up liking it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok freezer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size was running good for almost a year now keep getting frosted and iced over

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer but tend to make some noise after few weeks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more room

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Bought for hunting meat and purchase of large volumes of beef

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this as a freezer not a refrigerator yet. The freezer works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 1 year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it at first but after a year it just stopped cooling will no warning it just stopped

    No, I would not recommend this to a friend
Sponsored