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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,343 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2023 freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works as it should. The spacing inside the freezer shelves. I also appreciate the feature that it can work as a refrigerator or freezer for now I am using it as a freezer and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    UPRIGHT FREEZER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my freezer best purchase ever. It is nice to be able to see everything instead of bending over in my old freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great Freezer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new upright Freezer and couldn't be happier. It's the right size and keeps everything very cold and frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer! Nicely organized freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer! Our former one had not been working well because of a buildup of frost. The size made it a very intimidating job to maintain. This new Insignia is such a better design and so much better organized! The Energy Star rating is excellent, so we know we will be saving money, and our food is recognizable! We are very happy with this purchase! the door does lock on closing it - a new feature on all of the newer models, but I understand the logic, and can live with it. I will get used to holding it open while I load my groceries, or wait the 2-3 minutes between opening it for the next batch - not a big deal for the safety issue, particularly since I now have a granddaughter who is a toddler :) The fact that it can be a refrigerator when we decide to downsize and no longer need it as a spare freezer is a definite plus!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product and Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase and with Best Buy's support. We initially purchased a larger version that did not fit appropriately. They replaced it with this one which was a perfect fit. It gets cold very quickly, has a chime if the door is left open and is everything we wanted.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Erik, for sharing your experience! We're delighted to hear that the Insignia™ Convertible Upright Freezer was the perfect fit for your needs and that Best Buy's support helped make the process seamless. The quick cooling feature and door chime are great conveniences, and we're glad they're working well for you. Your satisfaction means a lot to us—enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased freezer, Great size and price, perfect for our garage

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Nice upright freezer for the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace and older freezer we had. This freezer seals well and is much more energy efficient and the perfect size for us. Nice feature that it can be used as a freezer or refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer after getting fed up with years of "losing" things at the bottom of our chest freezer. This has a comparable size to our chest freezer, but it is so lovely to see everything nicely organized inside! Delivery was super fast and they brought it to where we wanted it in our garage. We have only had this freezer for a couple of weeks, but it is working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge freezer combo unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this unit very much, we were able to use one as a freezer and one as a refrigerator and have had them a few months now with no problems. I love the space between shelves, the drawer on the bottom and being able to store smaller items on the door for easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator/freezer. Lots of space. Easy to use. We use it as extra freezer, it looks good,

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Victor! Thank you for your feedback! We're thrilled to hear that you're enjoying the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it provides plenty of space and is easy to use. Your positive comments about its appearance are much appreciated too. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Upright refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works very well. It is spacious and bright, We are using it as a second refrigerator. There is only one crisper for fruits, veggies, cheese and meats. It would be nice to have two smaller separate ones but we make it work. All in all I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer for a family of seven!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a freezer fast, when our (full of food) freezer quit working, over the July 4th weekend. Late that night, I was able to locate this freezer and purchase it online and was able to pick it up at the Best Buy warehouse the next day. Set up was easy and the freezer works great! I love the shelves and the room in the spaces on the door. I would recommend this product, with no reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freezer/Fridge Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a month and so far it’s working perfectly. Great size and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GARAGE REFRIGERATOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT SIZE FOR OUR LOCATION AND SPACE WHERE WE PLACED IT.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is switchable to fridge with just a click of the button. It is a good size freezer and has lots of room to freeze all our frozen foods. It comes on 2 wheels and rolls easily. It has a lock to keep kids from opening and closing the door. We don't recommend putting it in garage due to changes in extreme temperatures. The garage gets very hot in summer and the compressor runs longer periods of time. In the winter, the freezing temperatures don't help the companies components to work well. Keep freezer inside the house.

    I would recommend this to a friend
  • Cons mentioned:
    Door design, Shelf material

    Rated 4 out of 5 stars

    Good freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our freezer for about a month and it is very good so far. I have some concern about the glass shelves shattering like other reviews I have seen but they have held up thus far. Idk if other people have difficulty opening the door, it can be very hard to open and i feel like I am shaking the whole freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New freezer for garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our space in garage.using as a freezer and working perfectly !!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super satisfied with this fridge. It is in the garage and is spacious and stays cold.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mary! Thank you for your feedback! We're thrilled to hear that you're super satisfied with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it's spacious and keeps everything cold in your garage. If you have any other comments or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, not too big and not too small. It’s an economical basement footprint that keeps plenty of food easily available. I also appreciate the door display. This unit runs very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this freezer from Best Buy and it was delivered within a week with no damage and so far it is working great. Plenty of room and fits great in our basement.

    I would recommend this to a friend
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