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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,343 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation. Using as a freezer. Maintaining temperature, no frost. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Great freezer to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great to have when needing extra storage for food, not to mention the fact that it can also be a fridge. Overall great product to own, I recommend it to anyone who is looking for an extra fridge/freezer to have

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our space and love that it has options for fridge and freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge-freezer option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It looks narrow but has served my needs well for fulfilling baking orders. The freeze option is amazing when I need to cool product quickly. No regrets. The only thing I will say is that it tends to suffer a little in the Florida heat as a garage refrigerator. I did not use during the summertime in order to avoid any possibility of internal temperature fluctuations, which would range from 32-45 degrees during real feel 100F.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the thoughtful review, Amelin! We're so glad the convertible freezer has been a great fit for your baking business—especially with that quick-freeze feature. And we appreciate your insight about its performance in Florida heat. Your experience is super helpful for others considering garage use in warmer climates!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    twin appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them both. The ability to set the appliance as a freezer or refrigerator suits my family's needs perfectly. They have a huge amount of storage space and are well made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is excellent. It is just what I needed. My only complaint is that I wanted to add a maintenance agreement after I purchased it but cannot get in touch with customer service to find out if this is possible.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    too cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is working great and keeping everything cold.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Need a freezer or fridge but not both.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an employee fridge for our break room. Has worked out great and looks nice. Great option if you need just a freezer or just a fridge but not both.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Works great. Looks nice no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer, great size fits everything I needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Lots of space.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the perfect temp and has lots of room. We haven't used it for a fridge yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking freezer, well organized and useful on the inside. Freezer / Fridge function is really cool- will be handy if you ever need to switch later. I can't think of anything bad to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great & works great! We needed extra freezer & this does not disappoint. It's not big abs not too small either. it's a perfect additional freezer/fridge in the garage."

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stand up freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is just right for our family. Everything fits snug and the shelves are sturdy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're so glad to hear that the Insignia™ 13.8 Cu. Ft. Convertible Upright Freezer is the perfect fit for your family. It's great to know the shelves are sturdy and everything fits just right—exactly what we aim for!

      We appreciate you taking the time to share your experience and hope the freezer continues to serve your household well for years to come. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Complete installation of our freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man Joel came today to complete the installation he was great. He complete everything that wasn’t done when they delivered the freezer Joel was exceptional all skills

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, delivery and set up was a breeze. Have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Freezer for over 9 months now and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a CHAMP!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a GREAT PURCHASE!!! It was great when I got it - even BETTER when I started learning the features!! Quick freeze, and can concert to a giant fridge. Cant go wrong with this one!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review, EllenB! We're thrilled to hear that you're so pleased with your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's fantastic that you're enjoying the quick freeze feature and the ability to convert it to a giant fridge. If you have any further feedback or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is so great to have the room to organize, and view what's in the freezer. Wish we had bought the larger one..maybe we will and turn this tor the refrigerator. Thank you for the great customer service. The delivery team was very professional and knowledgeable. Thank you! First time buying an appliance at Best Buy, will be back next time we are in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Nice size in kitchen; not too bulky. Have only used as a freezer, but like the conversion to refrigerator option. The two gentlemen who installed the product were kind and knowledgeable. They answered all of our questions and explained several things in easy to understand language!

    I would recommend this to a friend
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