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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,343 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Charles Baumgartner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quiet roomy.fit downour basement steps with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Standup freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with it so far. Good inside space and maintains temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works great, got to freezing temperatures in no time and I love the display on the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great fridge Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel Overall rating* Excellent Your review*

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. We’re using it as a refrigerator as we did not need another freezer. I love the small size.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great size freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size freezer, perfect for garage. Very cold.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best of two worlds refrigerator and freezer. Size is perfect for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer great but dented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great, perfect for our needs, but it came with some dents on the side. We asked for a discount to accommodate for the dents and did not receive. Best Buy did offer to replace the freezer, but that was too complicated for us and had to be more costly for Best Buy than giving is a discount.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great frost free upright freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. Replaced a 20 year old Kenmore upright freezer that wasn't frost free. It was 12 Cubic feet. Bright Interior light and glass shelves are a huge improvement over our older freezer and larger in capacity. The only issue is that the plastic handle broke the 1st day of use once the freezer developed a sealed pressure from the cold. Emailed Insignia and they responded quickly, but didn't have the part. I made my own from a stainless steel handle I had from our kitchen remodel. All good now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty and Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer/fridge! Not only does it look great, its work well and is very quiet. The perfect size for a small family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and works good in the garage. Had it for two months without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious and works great. The size is perfect for the location I placed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good freezer, but it slides around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer has worked very well and runs quietly. My only complaint is that the wheels do not lock the freezer in place and the entire freezer slides out over our wood floor every time I open the door (good seal on the door though). Best Buy sent people out to look at it and they said they could not fix this issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We really like this unit, we use it as a freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in March of 2021, we love it. We currently use it as a freezer, but it can be set as a refrigerator as well. We like it so much we are getting ready to order another one! We did add a separate thaw sensor to it because the door was left ajar a little once (human error) and no alarm went off and stuff did thaw out. It's price actually went down from when we first got it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Frig or Freezer. You get to choose!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one of these in white. We needed an extra "drinks" refrigerator for our large family. When Covid-19 hit, I wanted to get a stand alone freezer, but there were none to be found. Then I found this frig/freezer that was like our white one, but in stainless. I am very happy with it. This one has glass shelves while the white one has wire shelves. So we now use the stainless one as our new "Drinks" frig and the white one as the extra freezer. They both work great and are so convenient. We can store more freezer items during this difficult time. I am very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very quite and functions as listed. Delivery staff setup unit and was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. Only problem is that it seals tight and when you pull to open the whole freezer moves Lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insignia freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the appliance is working great. The delivery was fine, except its dropped off and the go. You have to unbox it and hope its not damaged and its works. Unboxing this was a challenge. If this was delivered to a home that was not able to do this, it would have to sit there unboxed and not be able to use it or even find out if it works. Too soon to tell if I'd recommend it. Have not had it long enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Upright Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia upright feezer is the BEST! Perfect spacing in my garage. Excellent freeze time. Spacious for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    2nd time the charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer delivery was spot on. Delivery personel were friendly and considerate. Freezer started up and was operating at proper temperatures within 6 hrs. Before this freezer bought from a competitor after i got it in position plugged it in after setting for 2 hrs and it ran for 30sec. then had to remove and take bake for refund. Thank you.,

    I would recommend this to a friend
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