Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4336 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,336 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Valued upgrade freezer for our garage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new freezer for our garage and this new Insignia 13.8 cubut ft Garage ready upright freezer fits our needs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We really like this unit, we use it as a freezer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in March of 2021, we love it. We currently use it as a freezer, but it can be set as a refrigerator as well. We like it so much we are getting ready to order another one! We did add a separate thaw sensor to it because the door was left ajar a little once (human error) and no alarm went off and stuff did thaw out. It's price actually went down from when we first got it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great frost free upright freezer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. Replaced a 20 year old Kenmore upright freezer that wasn't frost free. It was 12 Cubic feet. Bright Interior light and glass shelves are a huge improvement over our older freezer and larger in capacity. The only issue is that the plastic handle broke the 1st day of use once the freezer developed a sealed pressure from the cold. Emailed Insignia and they responded quickly, but didn't have the part. I made my own from a stainless steel handle I had from our kitchen remodel. All good now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty and Functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer/fridge! Not only does it look great, its work well and is very quiet. The perfect size for a small family.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    2nd time the charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer delivery was spot on. Delivery personel were friendly and considerate. Freezer started up and was operating at proper temperatures within 6 hrs. Before this freezer bought from a competitor after i got it in position plugged it in after setting for 2 hrs and it ran for 30sec. then had to remove and take bake for refund. Thank you.,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a half side of beef. I would buy another one if needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Frezzer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage, runs quite, overall a nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Upright freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a housewarming gift for my sons first house. Perfect size.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That’s such a thoughtful housewarming gift! We’re honored the freezer fit the occasion and the new home perfectly. Here’s to many frozen dinners ahead. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Insignia freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the appliance is working great. The delivery was fine, except its dropped off and the go. You have to unbox it and hope its not damaged and its works. Unboxing this was a challenge. If this was delivered to a home that was not able to do this, it would have to sit there unboxed and not be able to use it or even find out if it works. Too soon to tell if I'd recommend it. Have not had it long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Upright Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very quite and functions as listed. Delivery staff setup unit and was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. Only problem is that it seals tight and when you pull to open the whole freezer moves Lol

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Love the size, it stands nicely in my garage. It freezes hard and fast. I'm very happy with this purchase. 100%. I love just knowing that i also have the option of using it as a refrigerator if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer we bought

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no o it So far everything ok running good we like Best buy . .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Seals tight!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Seals tight and holds temperature. Plenty of room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good freezer, but it slides around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer has worked very well and runs quietly. My only complaint is that the wheels do not lock the freezer in place and the entire freezer slides out over our wood floor every time I open the door (good seal on the door though). Best Buy sent people out to look at it and they said they could not fix this issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, pleasant design, energy efficient. This is a must have if you’re looking for a second Fridge and can be converted into a freezer at the touch of a button. Well worth the investment.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Jordan, for your wonderful review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled that you find it spacious, energy-efficient, and versatile. Your feedback is greatly appreciated !Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Frig or Freezer. You get to choose!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one of these in white. We needed an extra "drinks" refrigerator for our large family. When Covid-19 hit, I wanted to get a stand alone freezer, but there were none to be found. Then I found this frig/freezer that was like our white one, but in stainless. I am very happy with it. This one has glass shelves while the white one has wire shelves. So we now use the stainless one as our new "Drinks" frig and the white one as the extra freezer. They both work great and are so convenient. We can store more freezer items during this difficult time. I am very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works great. I was able to fit half a cow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fair price BY did excellent job communication and keeping me update

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful freezer. Works great. Had my old one for 26 years. It'll be nice if this one lasts that long.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words! We’re happy to hear that you’re enjoying your new freezer and that it’s working great for you. It’s always impressive to hear about appliances lasting so long, and we hope this one serves you just as well for many years to come.

      Keith | Insignia Support BBY-ExBrand_Insignia

Sponsored