Main Content

Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,343 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what we need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after Appliances Connection had us wait several months for a freezer we’d ordered AND lost it in the shipping process. Best Buy had this one in stock so we ordered it because we desperate and I must say we’ve been pleasantly surprised. It works great and froze fairly quickly after we set it up. There was no option for install when I purchased it so I assumed it was included, it was not. However the item was fairly simple to set up. Great space, a light and self defrosting-we love it! We move across country soon so I’m hoping it survives the move. Will update review as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright stylish freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice way to have extra freezer storage without things getting burried and forgotten. It looks nice and stylish along with simple set up and operation. Very quiet is a plus.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you find our product to be a stylish and practical solution for extra freezer storage. It's great to know that the simple setup, operation, and quiet performance are meeting your needs. Your satisfaction is important to us, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it. Was a gift for house warming. It was so easy to order here and have sent to his home in another state. Best price for a great freezer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful feedback regarding our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We’re thrilled to hear that it was a hit as a housewarming gift for your son.

      We take pride in designing products that are not only functional but also easy to order and enjoy. It's great to know that you found the ordering process convenient and that you were able to send it directly to his home.

      Your satisfaction is our top priority, and we’re delighted that you found our freezer to be a great value. If you have any further questions or need assistance, please don't hesitate to reach out.

      Thank you for choosing Insignia! BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Double duty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for a very old freezer. Efficient and roomy despite it being smaller in size. It can also become a refrigerator if needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Becki! We're pleased to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is an excellent replacement for your old freezer. It's great to know that you find it efficient and roomy, despite its smaller size, and that you appreciate its convertible feature. If you have any other feedback or need further assistance, feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of freezer space. Fully happy with this product. Product hold up unknown as it's too new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review of insignia 13.8 freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working correctly and very well. It started the first time we hooked it up to power.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, JamesM! We're glad to hear your freezer is running smoothly right from the start. Enjoy the reliable performance!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our garage and can hold plenty! Much prefer this style over a chest freezer- ease of access to everything. The interior light is bright and allows one to see precisely what they are looking for. The door shelves/ pockets are perfect for smaller stuff and food saver packs of meat! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and does a great job keeping everything frozen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is a great value for the price. Its very spacious and so much easier to keep organized compared to our chest freezer. Love that it can be converted to a refrigerator if our needs change.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great As A Second Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using the unit as a second freezer and it works great. We have not had any issues with it keeping our set desired temp.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great freezer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. it is so easy to see what is in there with the light. love the glass shelves and the drawer. lots of room. love the quick freeze setting when putting items in the freezer. I got this because I wanted a frost free freezer. but everything about this freezer is perfect. It does take up more space than my old freezer but all of the frost free freezers I looked at were bigger than my old one. It just took about 2 hours to freeze when I got it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to leave a comment about your freezer. We are so glad to read that this freezer is what you were looking for. We also want to thank you for being part of the Insignia family, remember that if you any doubts or concerns, contact us at any time you need. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect size for mine kitchen love seal of the door when is closed. The light makes it easier to find food and easy to keep clean.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, RoxieW! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is the perfect size for your kitchen. It's great to know you appreciate the door seal and the convenience of the interior light. If you have any questions or need further assistance, feel free to reach out. Enjoy your freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Upright Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for single family. It has a very tight seal.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Sherie! Sounds like a perfect fit for your family—tight seal and all. Appreciate the review!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Perfect size and works great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an extra freezer for my basement. Perfect size for what I need. The option to use as a freezer or fridge is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer or Fridge?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase, I like the fact I can switch from refrigerator to freezer, which I did already once. Size is appropriate for the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect size I wanted for my garage. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia upright freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. This is our first upright freezer and I really love it. Works great and plenty of room for all our veggies from the garden. Works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Ft. Upright Convertible Freez

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made in a while. Perfect size, nice easy design and very quiet. Freezes really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    LOVE this thing!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT freezer! It will do refrigerator and freezer mode. After plugging it in, I loaded it up with raw meat. Everything was frozen solid so freaking fast. Another bonus is it has not raised my electricity bill at all. In fact I see no difference with my wattage out put.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Excellent Customer Service and Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer was delivered and installed. The driver even demonstrated how to adjust the temp. My freezer has been working great since I received it.

    I would recommend this to a friend
Sponsored