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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,343 reviews
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer, I can also use it as a refrigerator, it has both functions.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, LuisM! We're thrilled to hear that you're enjoying your 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that the dual functionality as both a freezer and refrigerator is meeting your needs. Enjoy the versatility and convenience!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Compact and holds a large quantity of food

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great little fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge to replace one I had in my garage previously. I bought it after looking around for a freezerless fridge. I was pleasantly surprised when I found this and I could use it has a fridge or a freezer. It holds quite a bit honestly. I use it for drinks and to keep food when I have family gatherings. Keeps everything cold. It was a great buy. I’m thinking of buying another one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can set the freezer temp digitally. Everything frozen solid. We’ve had it for a few weeks and everything working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality such a great buy, standing freezer is the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this as an extra freezer. We put it in our garage. This freezer has plenty of space. Great product so far!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the perfect size for me. I had a freezer that lasted almost 30 years so I hope this one does too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the size of our freezer is perfect for you. Your satisfaction is important to us, and we hope this freezer serves you just as well as your previous one. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always satisfied Insignia products as well as Best Buy. This freezer is very much user friendly and I can use it both Freezer and refrigerator when I need it with digital one click in outside door. Overall it’s fullfill my expectations and everyone should like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr. Pran Gjeloshi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best by is a the best store to by anything. I bought freezer best service and delivery on time. Everything wonderful.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PranG,

      Thank you for your wonderful review of our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you had a great experience with Best Buy's service and timely delivery. It's fantastic to know that everything met your expectations.

      If you have any further feedback or questions, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Freeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it keeps everything cool and is spacious doesn't take long to set up

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big freezer. works perfectly so far. digital thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome garage refrigerator. We had being debating on whether to buy one for some time. So glad we chose this one! Love the selves and door storage. The drawer at the bottom is an added bonus. We so far have only used it as a refrigerator and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great new freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new freezer and it works great. It looks good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, CarolS! We're so glad you're loving your new freezer—great performance and great looks make a winning combo!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is working very well. Had this freezer for a month.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Mike, for your review! We're glad to hear that your Insignia™ Convertible Upright Freezer is working well after a month of use. Reliable performance and efficiency are key, and it's great to know the freezer is meeting your expectations. We appreciate your feedback and hope it continues to serve you well! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month and so far everything is great! Service was excellent!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DianneM,

      Thank you for sharing your positive experience! We're delighted to hear that you're enjoying your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that the service met your expectations.

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator/ freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for smaller home but did buy bins for packages because the slid off the shelves

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the size is perfect for your smaller home. We appreciate your insight about the packages sliding off the shelves and understand why you chose to buy bins. Your satisfaction is important to us, and we value your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is perfect for our needs. It is working perfectly and exceeds our expectations.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Andrea! We're thrilled to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is perfect for your needs and exceeding your expectations. If you have any questions or need further assistance, feel free to reach out. Enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    valid purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a couple of weeks. But, so far so good. Am loving it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Dave! We're pleased to hear that you're loving the Insignia upright freezer so far. It's great to know it's meeting your expectations. Enjoy the convenience and energy efficiency!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the freezer it draws low power and is nice and big.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great appliance - freezer use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been very happy with the freezer. Keeps things cold, no issues with freezer burn. Lots of rooms.

    I would recommend this to a friend
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