Main Content

Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,343 reviews
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Excellent Freezer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Highly recommend. This freezer is holds so much and keeps it extremely cold. Tight seal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Organize your frozen foods.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially purchased the Insignia 7 cu. ft. freezer and it was a total disappointment. Died within a year, so we used the warranty to trade up to this model. The difference is night and day. We've only used the freeze function but couldn't be happier. All our food is properly frozen and the refrigerator-like design makes it real easy to find your frozen foods. Such a joy to open the door and immediately find what you're looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    No comments

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this freezer so much that it's a combo a 2in 1 a freezer/fridge now how cool is that. The freezer works very well and I'm very happy with this merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Best freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great just perfect for what I need not too big or too small just the right size

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Happy buyer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Actually have two of them in my house. One we use as a freezer and one we use as a refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BrentS,

      Thank you for your fantastic review! We're thrilled to hear that you love the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer so much that you have two in your house. It's great to know that you're finding them versatile, using one as a freezer and the other as a refrigerator.

      We appreciate your feedback and are delighted that our product is meeting your needs. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Deep Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this item!!! Delivery was great, employees were so polite, we use it as a freezer and will be purchasing another one for a fridge

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great little work horse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased right before Covid and it has been a brilliant addition. Performance has been excellent and the layout makes it easy to find what we need. The upright style takes up minimal garage floorspace. The only reason it is not 5 starts is because you have to be careful not to close the door too hard because it will bounce back and leave the door ajar. There is an alarm that sounds, but with it being out in the garage we missed it a few times, one time resulting in a full defrosting of the contents. Since banning the door slamming child from using the freezer without supervision we have not had a problem since.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A lot of bang for your bucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer gives a lot of bank for few bucks. Compared to the smaller version, it is a steal. For roughly twice the price, you get twice the size, plus, quick freeze, auto defrosting, an actual door handle, shelves on the door, and the ability to use it as a refrigerator, and even a light on the door so you know it is working. Unlike most things in life, the cheap does not come out expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer huge in side. Plenty of space

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. With rising prices we filled it. 2 whole hams 1 turkey tons of chicken hamburger sausage veggies and fruit. Love the door compartments. The bottom drawer is so big my wallet lb turkey is currently in there. Would definitely recommend this freezer. Great. Price. Perfect size. My side by side freezer didn’t hold enough food just ice cream. Wanted to stock up. Inflation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! This is a second purchase of this item for me. The first purchase was last year to be used for extra refrigerator space. I was so impressed I purchase the second one to use as a replacement freezer. I have more storage space then I had in my old Kenmore 13.8 upright freezer. This freezer will not disappoint. The price was even better for the second purchase more than a 100 dollars less. Glad I didn't miss that sale!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2023, is working great. Easy to maintain. Easy to adjust.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MichaelD, for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're pleased to hear that it's working great for you and that you find it easy to maintain and adjust. Your satisfaction is important to us, and we're glad the product is meeting your needs. If you have any further comments or need assistance, please feel free to reach out. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect for our needs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this garage freezer/refrigerator. Our sales representative, Linda, was very informative with the sale and setting up the delivery. The delivery was on time and the two guys set it up exactly where I wanted it. Operation (changing modes) is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just what l needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size. Easy to use. Temp is on the outside of the door. Clear drawer in bottom is great for prepackaged meats

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Works as a fridge too!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a refrigerator and didn't realize that this upright freezer could be used as a refrigerator. This works perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the freezer a little over a year. Works perfectly. No issues!! Looks good in the garage too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your freezer has been working perfectly for over a year without any issues. It's great to know that it also looks good in your garage. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Been good so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it as a spare refrigerator in the house. Works well keeping ice cream hard. The seal on the front door is tremendous. Little kids won’t be able to open it. Should probably avoid heavy products anywhere but the bottom, too, because the shelves are slide in that stay in place with gravity. For the money, this is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great fridge/freezer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Wonderful option of using as a freezer also. The white looks very clean and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this convertible Freezer/Frig. Have the temp on outside of door is great. I bought 2!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it operates great. Plenty of room. Better than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job, Great service. Delivery as promlsed. Will shop again with Best Buy.

    I would recommend this to a friend
Sponsored