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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,343 reviews
  • Rated 5 out of 5 stars

    Not Pretty but reliable in the hot garage.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for about a year and a half. It has survived 2 summers in a Texas garage, with this past summer being one for the record books. It's not much to look at but it does its job for freezer overflow items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue was the delivery process - promised date and time - lost work - the claim was the truck broke down - another day and time established... it happens when Best Buy uses another company to deliver - otherwise - very happy with the freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome combo fridge freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first. It took two days to get cold enough to freeze 7 one gallon water containers (I wanted to test it out before loading it with expensive groceries) Slowly started replacing the ice with food and I’m very happy to have the extra freezer storage. Freezer has a strong suction. I have to hold the top of the unit as I pull the door or else I’ll pull the fridge forward.Best buy did deliver the unit and I watched them take it out of the box, the fridge was dirty. Dirt and smudges all over. A few black scrapes along the bottom of the door. But with the pandemic and freezer being difficult to find, I didn’t complain. It’s going in the garage anyway. I haven’t test out the fridge setting. I think with the clear shelves, it’s kinds set up nicely for that. The shelves do kinda get frosty/ icy on the freezer setting.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi , Allow me first to thank you for taking the time to share your feedback about our Convertible Freezer/ Refrigerator. We are really glad to read that you like it, and believe us that your comments will help us to deliver you a premium quality in our products. Please feel free to contact us at anytime, and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it and ot easy to use i recmoned this fridge to my frind all buy again

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification. It's great to hear that you find it easy to use and that you love it enough to recommend it to your friends. If you have any further comments or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described! Can change temps from freezer to frig as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size and design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convertible freezer/refrigerator is perfect for my small space. I don’t need a freezer section as I have a chest freezer so this gives me extra refrigerator space! I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for upright freezer to go side by side.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really loved the upright convertible Freezer/Refrigerator we bought mainly as a refrigerator in the past. We bought this one to set side by side the other one we have to setup as a freezer. It is a little different in a few ways to the previous model, in that the lighting is much better, and the dividers are plexiglass instead of plastic covered metal. The plexiglass does seem to be a very good quality one though, heavy, and very sturdy. It has a nice feature in that it can flash freeze things going below -13 degrees Fahrenheit. We have 4 freezers, and this is by far the best one we have gotten. Love the fact, it will send me messages if the temperature goes to high, or somebody leaves the door open too long.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and spacious. Never thought I’d get such a good deal on a freezer. I’m very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this freezer. Alot of room inside. Wonderful item.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Roomy Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer/refrigerator to replace a chest style freezer. I chose the Insignia brand because I had experience with this brand and have not had any issues. I have had it about a month now and am really glad that I replaced the chest freezer with the standup type. It's really roomy and I would definitely buy this brand again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many things to love about this freezer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Freezer! When I open the door, a chime goes off & the outside information system gives me the internal temperature. I also love the continuous defrosting feature! There is a lot of space between the solid clear racks plus the inside door holders are secured so they won’t fall off when the door opens. And yet they are easy to remove!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We are thrilled to hear that you are enjoying its features, especially the chime alert and the internal temperature display. It's our goal to enhance user experience, and we're glad that these features are making a positive impact for you.

      We designed the continuous defrosting feature to provide convenience and ease of maintenance, and it's wonderful to know that you appreciate it. We also put a lot of thought into the storage design, ensuring that the racks and door holders are both secure and user-friendly.

      Your satisfaction is very important to us, and we appreciate your support and feedback. If you have any further suggestions or questions, please don't hesitate to reach out.

      Thank you for choosing Insignia! BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Good spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious with drawers. Can be used as fridge or upright freezer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Buy is the Best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a larger chest model freezer to this upright model fit our circumstances perfectly. Everything regarding Best Buy’s service was equally excellent. Very happy with the entire process.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Extra Refrigerator Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. It allows me to have extra refrigerator area. I have a side by side and there is not enough space, to I love having this extra refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Upright Garage Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This garage freezer is just what I needed for food storage. I use it primarily for meats (purchased and harvested) and veggies from the garden. The shelving allows for easy organizing and access. No digging through deep-freezer for what you need. It's awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deep freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious freezer. A great change up from the usual chest design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be a good value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and does not cycle excessively. So far, so good. There’s a handy digital display on the door that’s programmed to display the internal temperature setpoint - a nice touch, but would be nice if it displayed the actual internal temperature somehow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great freezer and thinking about buying another one to use as a fridge in the garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. replaced an older Kenmore freezer that was running all the time. this one runs normally. bright interior light. cold air outlets do restrict where you can put a few things but we have managed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that your new freezer is running efficiently and meeting your expectations. It’s great that the bright interior light and improved performance have made a positive difference. We appreciate you noting the design of the cold air outlets, and it’s good to know you’ve been able to manage the space effectively.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Surprise Benefit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised that you could use it for a freezer and a fridge. This came in handy with Thanksgiving this year. This was a great investment that already paid dividends.

    I would recommend this to a friend
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