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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,343 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freezer I've ever bought it is nice list it is a great product that I bought from Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Freeer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer! Perfectly functioning. So far, No complaints !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, KathleenA, for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you love the freezer and that it's functioning perfectly for you. Your satisfaction is important to us, and it's great to know you have no complaints so far. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was initially looking for a chest freezer, but since there were none in stock, came around to this item. Saw that it worked as both a freezer and a refrigerator. Been using it as a freezer, and I cant be more pleased with the purchase. It has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right size; fits great in my kitchen; finish matches my appliances. Plenty of interior space, door storage. Was concerned about the glass shelves but they are just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just the size we needed. it works great . freezes great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well plenty of room. Freezes!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Works great for all needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to switch from freezer to refrigerator is amazing. No complications when we switched over to a freezer after storing food for the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for Money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quailty for the price. Will buy again very easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you find it to be of good quality and easy to use. Your satisfaction is important to us, and we're glad to know you'd consider buying it again. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Stand up freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and shelves. Helps organize everything so nicely!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that you love the space and shelves. It’s great to know that they help you organize everything so nicely. We appreciate your support and hope you continue to enjoy using it!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A freezer that works well and roomy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A freezer that is quiet and has plenty of room for food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convertible fridge /freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. Can hardly ever hear it. It stays at 0 degrees. My elecrtic bill went down 6$ and I only had it two weeks on that bill. I noticed that a few people were having trouble with it not sealing .Check for tape around the rubber seal. It is clear and I missed removing some of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Freezer is great...Best Buy Customer service..NOT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great. Great features, bright inside, very easy to find everything. Very clean and spacious! This purchase was suppose to come with a 100 dollar Best Buy gift card that never showed up. It took 2 weeks to get anyone on the phone from Best Buy customer service after a huge run around just for them to tell me that they couldn’t see the promotion I was talking about on anyone else’s purchases that day! Then when I asked to speak to a manager I sat on hold for 35 minutes waiting for someone to pick up. When someone finally did pick up they said they couldn’t do anything to help me. I’ve purchased almost every appliance in my house over the years from Best Buy, but this will be the last! I know this is just suppose to be a review of the product, but hopefully it helps anyone who expects good customer service when they are thinking about spending so much money from a company in times like these!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides loads of space and it can also be used as a fridge. Also love the quick freeze feature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer fits the needs of a family of six. It stores items properly and keeps things nice and frosty. It is a good solution for extra storage of frozen items without breaking the bank and without having that unsightly, large, top opening chest freezers.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Perfect for my home bakery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Convertible Upright Freezer is perfect for my home baking business. It gives me the option to have a fridge or a freezer all in one. Great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless steel good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PRoduct.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis is a great pruduct! Very easy to operate. It was a little hard to get level due to the wheels on the back.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works as expected, like the idea that it can switch to refrigerator if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Added another to the garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Fridge/freezer for me. I liked the fact that it can be selected to be either fridge or freezer. Price went up considerably compared to the 21cu i bought earlier( not available anymore) that I am using as a freezer . Almost paid the same for 13.8cu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Quickly got to temperature me fits my needs exactly.

    I would recommend this to a friend
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