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Customer Ratings & Reviews

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Comp. Value: $349.99

Customer reviews

Rating 4.8 out of 5 stars with 8164 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the 5.0 Cu. Ft. Garage Ready-Chest Freezer for its convenient size, overall performance, and ample capacity. Many appreciate its quiet operation, interior lighting, and effective temperature control. While some customers reported issues such as physical damage, the majority seem satisfied with the freezer's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 8,164 reviews
  • Rated 1 out of 5 stars

    Broke in less than 3 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this freezer to store breast milk for our baby since our main freezer was overflowing. This freezer survived for less than 3 weeks before it failed and we lost 3 months of breast milk. The freezer was in the garage and we didn't take milk out to it everyday so by the time we realized it was no longer working, the milk was all ruined. Tried to get a refund due to the freezer failing after such a short time and was redirected by best buy support to multiple phone numbers, was put on hold 4 separate times, and eventually was told that I can have an in store appointment to troubleshoot it. No refund was given and all trust has been lost in this freezer so there is no way I would trust it again. Worst experience I have ever had with an appliance. Will be throwing this in the trash and finding another option.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're deeply sorry to hear that our 5.0 Cu. Ft. Garage Ready-Chest Freezer failed to meet your expectations and resulted in the loss of precious breast milk for your baby. We understand the importance of this precious resource, and we're devastated that our product did not perform as it should. We apologize for the frustration and inconvenience caused by our customer support team's inability to provide a timely and satisfactory resolution. We take full responsibility for the issue and would like to assure you that we're taking steps to improve our customer service experience. We're truly sorry that we've lost your trust, and we appreciate your feedback, which will help us to better serve our customers in the future. Jeth | Insignia support. https://www.bestbuy.com/site/insignia-5-0-cu-ft-garage-ready-chest-freezer-white/6385028.p?skuId=6385028 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    works ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is icing up on the inside, and I am not certain why. It is on the lowest setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia 5.0 Chest freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little freezer....just wish it came with 3 hanging bins instead of one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its an okay freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good size mini freezer, however, the basket that was included doesn’t sit well. It creates a gap with the freezer door. We just removed it from the freezer. Would I recommend it? If you can find something better, go with the other one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good! had it for about 3 weeks and it's keeping the items nice and frozen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr freeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a real good freezer its freezes very fast you can put it anywhere in your house

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. I've had to turn it almost all the way up since I got it to be at the freezing point. I'm so tired of everything that's made nowadays being complete junk. We're not all millionaires that can afford to buy something new every week. Not really happy with it. Don't know why there are so many wonderful reviews.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, LisaP. We're sorry to hear that your experience with the Insignia™ 5.0 Cu. Ft. Garage Ready-Chest Freezer hasn't met your expectations. Your input is valuable to us, and we appreciate you taking the time to let us know. If you have any further comments or need assistance, please feel free to reach out. We're here to help! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-5-0-cu-ft-garage-ready-chest-freezer-white/6385028.p?skuId=6385028 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    A little extra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be good so far, just what I was looking for a little extra freezer space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer has light!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this freezer meets every expectation! Love the light up lid!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Time will tell if it will last. Don’t have much in it at this time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for price. Lightweight. Be careful when handling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chest Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what we needed which was a freezer that had a decent amount of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little freezer. It’s just the right size for our family. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rack that is inside the freezer keeps falling but everything else is fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia 5 CF Chest Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product to my friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a few weeks now, but it works great and was easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for the price so far it’s not bad at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted this into a kegerator. Good product but could have been a better price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    glad to have freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good it does seem to be icing up a little which is a bit of concern

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was an automatic defroster on it. See the ice beginning to show.

    No, I would not recommend this to a friend
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