Customer Ratings & Reviews
- Model:
- NS-MLA121MG
- SKU:
- 6410864
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 1' USB-A to Lightning Charge-and-Sync Cable for its durability and convenient cable length. Many find the price to be a good value. A small number of customers wish the cable came in more colors, as the white color can get dirty easily.
This summary was generated by AI based on customer reviews.
Terrible - Stopped charging in 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging after just two months and is out of return warranty, so left holding the bag. I was using it to charge an iPhone 14.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Frequent disconnection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These insignia cords struggle to stay connected to my phone causing it to not charge at night. Also, they struggle to connect to my car.
No, I would not recommend this to a friendCharger cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only charges when in a certain position. Original apple cords work fine. Will not buy an aftermarket charger again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rcrtj,
Thank you for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Compatibility???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told these are compatible with the IPhones but when connected in my car I get a error notification on my screen sometimes or the connection will just stop abruptly and the error notification appears
No, I would not recommend this to a friendAwful!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neither charger worked. We changed the blocks to see if it was that but it didn’t make a difference. It’s an awful product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Find another option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace the item already in 5 months. Not impressed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're disappointed to hear that your Insignia USB-A to Lightning Charge-and-Sync Cable didn't meet your expectations and had to be replaced after only 5 months of use. We apologize for the inconvenience this has caused and understand how frustrating it must be to have to replace an item so soon. We'll take your feedback into consideration to improve the quality and durability of our products, aiming to provide our customers with a more reliable and long-lasting experience. Jeth | Insignia Support . https://www.bestbuy.com/site/insignia-4-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410863.p?skuId=6410863
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told by one of the store assistants that cable cord was comparable to my iPhone and iPad but not the case.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LileS,
Thanks for taking the time and effort to leave a review with our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look sturdier than the old insignia chargers, but definitely aren’t. One lasted 2 weeks and the other is having issues after a month. Seems to be a downgrade in quality. Will be the last set of these chargers I purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris!
Thank you for sharing your experience with our Lightning to USB Charge and Sync Cable! We understand how disheartening is when a device does not work as expected and doesn't last long. We would love to assist you further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted right through the return/exchange period and then died. Shame they can't make something that works for any length of time. Never buy this again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Czues, thank you for taking the time to leave a quick review of the 4' Lightning to USB Charge-and-Sync Cable. I am sorry to read that you are having power issues with your cable, please feel free to contact us at 1-877-467-4289 so we can troubleshoot the issue and/or review your warranty together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Not So Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t charge my phone correctly as compared to a more expensive Apple charge cord.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CherylD,
We are very sorry to read that it would not charge your phone correctly. We would be more than happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
W.P.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're not like on too much too short and they broke too soon
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We deeply regret to hear about your experience with our product. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience caused by the durability issue you encountered. Quality and reliability are paramount to us, and we are committed to addressing any shortcomings to ensure our customers receive products that exceed expectations. Please know that your satisfaction is of utmost importance to us, and we would appreciate the opportunity to make things right. If you haven't already, please reach out to our customer support team so we can assist you further. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410863.p?skuId=6410863
I phone Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like this charger I am using in my Lexus suv and it’s not charging at all Very very very slow
No, I would not recommend this to a friendno refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no refund no refund no refund no refund no refund no refund no refund
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fred,
Thank you for writing a review about our 4' USB-A to Lightning Charge-and-Sync Cable - Moon Gray. We know how frustrating it is that the cable you purchase has no refund. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not so great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I thought these were great at first. I’ve ordered 3 in past month or so and 2 broke within first week or 2. The lightening piece gets pulled right out as kids are removing from their tablets.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Cze83, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the cables broke only weeks after the purchase. Kindly contact us to check all possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Thumbs down
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible takes forever to charge just a small percentage in car but this is what associate said i needed
No, I would not recommend this to a friendNot reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not reliable - sometime it charges and sometimes it doesn’t.
No, I would not recommend this to a friendSlow… charge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow. Takes forever to charge iphone. Maybe due to length of cord? I was hoping that this would be a faster charge.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do not work with the iPhones! Nice cords if they would change the phone it would be great
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 10' Lightning to USB Charge-and-Sync Cable, AzLady. We appreciate your feedback and understand your concerns. Your comments are valuable to us, and we'll use them to improve our products and services. If you have any further questions or need assistance, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-lightning-to-usb-charge-and-sync-cable-2-pack-moon-gray/6410913.p?skuId=6410913
Another lousy USB cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable has only been used for 1 month and it has already started to fail. The connection will drop for no reason while I'm driving and using it for navigation.
No, I would not recommend this to a friendCheap price, still not quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not snap on to the iPhone XR’s charging port very well, often slipping out of the charging port fairly easily. Would not recommend, even for a budget option
No, I would not recommend this to a friend
