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Customer Ratings & Reviews

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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,996 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great modern washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, note sure the WiFi connectivity is that useful but it’s a great washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy beautiful washer and dryer love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used it a couple of times so far, and it's fine. Had no idea it played music at the end of a cycle, which is a nice, if not odd touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was an excellent purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this LG washer & Dryer combo! Quiet & Super efficient. Roomy inside yet not big & bulky outside. This was an excellent purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with all the features we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG washer is really fun. Lots of stuff to learn to help me with my every day laundry. The size of cabinet is smaller but the drum is still Large. All kinds of neat programs to help you wash better and faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not regret buying the washer and dryer set! This is a very great buy, easy to use and drys quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect washer. Great quality you can count on. The washer and dryer set is a fine piece of working art. Love these

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen who helped install this machine were helpful and were quick to identify issues with our gauges and piping. They seemed genuinely concerned with our demands

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front load washing machine we’ve bought. So far it works quite efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving my new washer. My clothes (yard work clothes) are getting so much cleaner and the cycle is not that long even on the heavy duty setting. I also was wondering how much it would vibrate during the spin outs but the vibration is very low! Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and a fan of all LG products ive purchased. Ease of use and very clean looking. Fairly quiet but cleans clothes real nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer is AMAZING it is compact & fits perfect in the area I needed it. I love it. Wash’s very well with a lot of different cycles two thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it works, so far so good, it washes fast with little detergent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great working dyer so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries the clothes quickly. Perm press is very quick and does a great job. Like the feature that sets the dryer cycle automatically based on the wash cycle setting. Concerned about cleaning out the lint shoot since ot is very tight and doesn't seem easily accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and it works wonderful .....................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible at spinning a larger load

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous lg was the same size as this midel and a tank. It could wash anything and spin it with no problem. This washer cant handle the larger loads. It washes them fine, but the same bedding i used in my last washer will just error out in the spin cycle. My last washer had zero issue. This one contantly tries to start and stop spinning - their trubalance technology. It’s pitiful. It also feels more cheeply assembled yet costs more. My last one had steel hindges - these are plastic. Unfortunatly, lg is like everyone else. Build it cheaper and charge more. Ill try speed queen next.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Haug. Thank you for sharing your thoughts with us. We understand your concern about the LG Washer (WM4000HWA) model, especially after having a positive experience with your previous LG washer. We strive to provide reliable, high-quality products and ensure a smooth experience.

      It appears that the TruBalance technology may struggle with larger loads, particularly if they aren't evenly distributed. Try redistributing the load for smoother spinning. For more information, visit https://www.lg.com/us/support/help-library/front-load-washer-troubleshooting-a-ueub-error-code--20151504643089.

      If you need more help with load balancing or spin cycle issues, feel free to message us on social media @LGUSSupport. We’re here to assist you. ^Juvy LG

  • Rated 5 out of 5 stars

    Black steel LG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice front load washer, quiet and large capacity. Black steel looks modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great; would purchase again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use, doesn’t make a lot of noise, less bulky than my Samsung one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really loving how this machine is working so far.

    I would recommend this to a friend
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