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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,357 reviews
  • Pros mentioned:
    Cleaning performance, Price, Size

    Rated 4 out of 5 stars

    Insignia 3.7 cu. Ft washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Does a good job getting clothes clean. Only negative it is very noisy during the spin cycle. For the price a very good value. Also has a smaller footprint to fix our space.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Size

    Rated 5 out of 5 stars

    Great priced washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a great size! My mom was lugging clothes to the laundromat at 65 year old. She needed this & Best Buy was quick to get it to her. White glove covid protocol service, she was very happy. Mom said this washer is the bees knees. Easy to operate and cleans the clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buys, silent, bug capacity for washing. I recomend. I have a combo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    School provided service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ordered for a School where we provide a washer and dryer for student who needed to wash clothes. Its easy to use and great space capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace the washer in my fifth wheel in a hurry, didnt want to spend $1500 for a rv style so i went with this one. Cant complain so far, perfect fit and much larger than the tyical washer for this application.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice and Modern

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The tub is deep and you are able to get a lot of clothes in. It super cleans your clothes very well. However, it does vibrates a lot during the spin and rinse cycle...but hey all washers vibrates when they are spinning. It has quiet wash cycles, which is nice. It is very modern, so it takes a little getting used to. However, it is really nice. Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic! It’s quiet, easy to use, and gets clothes cleaner than my old machine. I love the quick wash option and how efficiently it uses water and energy. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Price

    Rated 5 out of 5 stars

    Best value washer out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the Best value washing machine out there! Performs excellent and produces top results. So easy to use. Totally recommend this machine to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Price

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was reasonably priced and works really well. It’s quiet and easy to use!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, BetsyS, for your fantastic review! We're delighted to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be reasonably priced, quiet, and easy to use. It's wonderful to know that it works really well for you. Your feedback is greatly appreciated, and we're glad we could provide a product that meets your expectations. Enjoy your new washer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Best Buy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer runs a little slow and also I don’t know how long the washer runs for I just checked back on it like 30 to 45 minutes., but I still like to use my washer as long as it gets my clothes clean that’s what all matters thanks

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great choice at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an affordable washer and dryer for our rental unit. This one was much more affordable than big-name-brand models. It has been perfect. Quiet, efficient, lots of settings. After several months and many, many washloads, it looks brand new, inside and out.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic review! We're so pleased to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer has been the perfect fit for your rental unit. It’s great to know it’s been running quietly and efficiently, with plenty of settings to meet your needs—and still looks brand new after months of use! We truly appreciate you sharing your experience and recommendation. If you ever need anything else, we’re always here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was in great shape, and it was at a awesome price. I was so happy to find they great item!!! It works great and is very quiet. Washes my clothes very well and does not take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great simple washer/dryer set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a few months back, it is an easy simple washer/dryer set to use. Fits enough laundry. I would recommend this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Insignia Top-loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, quiet and efficient. Easy to use and the auto settings help save on water bills, and cleans well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the glowing review! It's wonderful to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is ticking all the boxes for you. Affordable, quiet, efficient, and water-saving—what more could you ask for in a washer? If you need anything else or have more to share, feel free to each out.
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and great so far washer gets things cleaned with ease

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Lid quality

    Rated 2 out of 5 stars

    CHEAPEST LID EVER MADE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attention Buyers. The lid is made of the cheapest plastic I have ever see. It is quite disappointing because the rest of the washer is perfect. I would classify this lid as UNACCEPTABLE. It is a beautiful Washing Machine that gets the job done, but the flimsy cheap lid is sooo disappointing....

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, than you for your comments regarding our Insignia washer. We will use your feedback as we release improvements and updates to our product. The washer lid does not affect the performance of the washer and we're glad that you feel it gets the job done. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Shortstack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big deep tube. Easy to program. It is so quiet. Pick up was easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    good appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so far larger than I thought washes my clothes perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer, much bigger than I was expecting. We have a few bulky comforters that we struggle with getting properly cleaned in most washers but this one always gets the job done.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the washer has exceeded your expectations in both size and performance. It's great to know that it's been reliable for handling bulky comforters and delivering a thorough clean every time. We truly appreciate you sharing your experience and are happy the washer is meeting your needs so well.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the value....washes well....very quiet. Easy to use.

    I would recommend this to a friend
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