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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 772 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the ample storage space, the effective ice maker, and the generally quiet operation of this 25.1 Cu. Ft. French Door Refrigerator with Ice Maker. Many appreciate the size and design, finding it aesthetically pleasing and convenient. However, customers are negative about the compressor's reliability, with some experiencing failures within a few years, and some have expressed concerns regarding the quality of certain materials and shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 772 reviews
  • Rated 5 out of 5 stars

    Nice LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple design with nice features including a “door open” chime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a great fridge so far. The price was great compared to most and it is great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all our criteria we asked for. Service was on time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor conmunication between store and installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrig I have had it a month, but can't get anyone to hook up the ice maker right. Have to wait another 10 days to get someone to come and check it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues With Two LG Refrigerators

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LG 25.1 Cu Ft French Door and it was delivered in November. The right-hand refrigerator door would not stay open and the Best Buy installers wouldn't or couldn't get it right. I exchanged it for another unit. The 2nd refrigerator's doors work properly but it is MUCH louder (compressor noise & vibration) than the first one. I have until January 16th to return it and start over with a different brand. I'm tempted to just return it and bring my old one back in from the garage.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great refrigerator!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator!!! Excellent customer service from all Best Buy employees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fridge, only annoying thing is the beeping after door stays open a few seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG refrigerator. Bottom freezer. Stainless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service visit in less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has already required 2 service visits and a new part. I hope this resolves the issue. I am disappointed that there was not better quality control at the factory. Fingers crossed that there will be no additional repairs needed.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Refridgerator is great it's an LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator and I am very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it love it love it love it love it love it love it love it love it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New fridge is perfect! Much more energy efficient than my last, very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great yes I would buy it again thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator! The service was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and price! Easy to hook up and install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be sure to close the door!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the door closed easier. If I don’t give it a serious push it does not close tightly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, fast delivery service and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, have only had it for 2 weeks but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so delighted that i chose this particular fridge.It is everything and more.Very good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator a one of the drawer difficult to smoothly close. LG technical ordered replacement part and problem resolved

    I would recommend this to a friend
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