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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1183 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the keyboard's quality, full size, affordable price, and ease of setup. Many appreciate its wireless functionality and lightweight design that doesn't compromise on quality. However, some customers have reported issues with key responsiveness. There are also some concerns about battery life and potential lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,183 reviews
  • Rated 4 out of 5 stars

    Get the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad honestly ird s little sqeaky but ill get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Best Buy brand and have been happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and best price, perfect for home and the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always a little wary when I see low cost wireless products. I have been very happy with this purchase. The battery life is good, very simple and reliable. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked very well unfortantly i lost the dongle keep that safe

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your review, CollinM! We're glad to hear that the Best Buy essentials™ Full-size Wireless Membrane Keyboard and Mouse Bundle worked well for you. Sorry to hear about the lost dongle—definitely something to keep an eye on! Your feedback is much appreciated. Ivy | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slim, soft key touch, works well with our HP laptop. especially nice for classes when using projector or television. so far good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Cost Effective Keyboard Fix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few letters on my laptop keyboard are "sticking" . This full size wireless Keyboard and Mouse was a cost effective and easy fix until I replace my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Simple & Easy to get started. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the price but is quite cheaply made and lightweight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't love it, don't hate it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Construction quality of the mouse and keyboard is great. Only rants would be that there's no off switch for the keyboard (that I can find) and the wireless receiver is REALLY susceptible to interference from a lot of different things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works great and sleek look and feel. The only thing I don’t like is that it’s a noisy mouse.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I can't complain too much, but have noticed some problems with both the mouse and keyboard in the few days that I've been using this set. For reference, I use this for work, approximately 10 hours per day. I have had a lot of issues with the keys; sometimes, certain keys do not work, or I have to press surprisingly hard for them to activate. I don't think it is a connectivity issue, as my keyboard/mouse are set right next to the USB plug-in. Additionally, the mouse frequently gets glitchy. I need it to be very precise for my purposes and often cannot get it to point and click exactly where I need it to go. I've tried reconnecting with the button on the bottom of each device, but have not successfully resolved these issues. I am a bit disappointed with the functionality of both products, but again, I think you get what you pay for here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Needed a new mouse so I got this combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a keyboard and mouse - what can I say? In all seriousness, I use this keyboard and mouse for work and it is all going swell. I love the ten key and the shape of the mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value Keyboard

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low end keyboard but it works great. Keys are a bit choppy but responsive, or you could always spend more money.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect keyboard and mouse for an inexpensive fix!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for price point

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a little faulty. They back keyboard clips broke fast and the mouse got jumpy after about 6 months. After 8 months the usb plug broke into pieces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless KB & Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet with it but wish the keys were not so small on keyboard, I tend to touch one and edge of another key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent Set to Purchase for Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this set. Easy to setup and very snappy.

    I would recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback! We're delighted to hear that you're very pleased with the set and found it easy to set up and responsive. Your satisfaction is our top priority, and we're glad to know our product is meeting your expectations. If you have any further comments or need assistance, feel free to reach out. Enjoy your new setup! Ivy | BestBuy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Cons mentioned:
    Key responsiveness

    Rated 1 out of 5 stars

    Low Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard started having issues with keys not working about 1 month into using it.

    No, I would not recommend this to a friend
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