Customer Ratings & Reviews
- Model:
- NX60A6511SS
- SKU:
- 6447919
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, ease of use, and design of the 6.0 cu. ft. Freestanding Gas Range. Many customers find the air fryer and burners perform well, and appreciate the various features and connectivity options. However, some customers have reported issues with the control panel and knob quality, while others have noted a loud buzzing sound.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Air fryer performance
Good oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love the air fry and convection oven featured
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung stove for new kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the stove!! I would have loved if it came with the air fryer tray.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it So glad I pick this brand I love my product Easy to clean
I would recommend this to a friendBrand response from Samsung
Posted .Hello, deharris! We love that you love your Samsung range! ^Ty
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove, it has features that help me cook what ever i want.
I would recommend this to a friendHuge Disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot say for sure what this range is like as I have not received it yet. What I can say, is although we did get a nice store-matching price, the service has been subpar and irresponsible: our delivery date was changed without even asking us, only informing us on the day before our scheduled delivery; at which time mind you, we were expecting an email with the four-hour window. So, I called the Geek Squad and waited 15 minutes on hold, only to reach India with a connection that only allowed every fifth word to be transmitted. So, I had to call back - again. This time, the agent used the familiar, "I know how you feel" line to placate our displeasure, without even offering a genuine reason for abandoning our scheduled appointment. I asked for an explanation. However, instead of receiving a reasonable answer from a reasonable customer service agent, I received scripted lines that had little to no merit. We are fair people: if you were to call and say, "Hey, we ran into a scheduling conflict, could we reschedule you for..." We would surely understand and graciously reschedule our installation. But not a phone call, not a text message, only an email arriving on the day before the delivery, causing us not only to reschedule but take another day to sit around and wait, announced the change of dates.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Fike,
We understand that the delivery schedule has caused you frustration. To help you is all we want.
To better address your delivery and service experience, please contact the Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bread proof options Drawer on bottom is very small Cannot really hold items
I would recommend this to a friend- Pros mentioned:Ease of use
Nice range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how you can keep things warm on the griddle. Easy to use.
I would recommend this to a friend First lemon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased first gas range was a Lemon, burners and broiler not heating properly even with adjustments and repair person fixing it. I consider it a Lemon of a range. BB replaced range but took away my bonus for ordering during a special. I have owned Samsung ranges before and liked everything about them but next time I will look more at the other choices.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the feeling of dealing with a range not heating correctly.
We recommend contacting our Support Team via the link below to speak with a live representative should you need further assistance with the replacement unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Air fryer performance
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all amazing. Heating is very even. 100% would recommend.
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product and great size for my space. I'm very happy!
I would recommend this to a friendNew stove from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has oven and 5 burners diffrent sizes my wife like it
I would recommend this to a friend- Pros mentioned:Air fryer performance
My New Range
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new range. The Airfryer is the best feature.
I would recommend this to a friend - Pros mentioned:Burner performance
Very Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong, fast burners, and flush grill facilitate quality cooking.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Slice. Thank you for leaving a review! We're happy to hear that this range is working well for you! ^Ty
- Pros mentioned:Overall performance
Samsung range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking. It has worked well so far. Happy with purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Grade A Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove. Haven’t tried deep frying yet but look forward to.
I would recommend this to a friend Stove
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great stove, very spacious and easy to clean. I love the oven, it’s so big and fits a lot of items at the same time!
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great product beyond happy with this purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Stove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good looking stove. Love the air fry feature.
I would recommend this to a friend - Pros mentioned:Overall performance
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good service I was very satisfied I love best buy merchandise.
I would recommend this to a friend Good buy, recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gas range and good oven, easy to use and intuitive
I would recommend this to a friend
