Customer Ratings & Reviews
- Model:
- NX60A6511SS
- SKU:
- 6447919
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, ease of use, and design of the 6.0 cu. ft. Freestanding Gas Range. Many customers find the air fryer and burners perform well, and appreciate the various features and connectivity options. However, some customers have reported issues with the control panel and knob quality, while others have noted a loud buzzing sound.
This summary was generated by AI based on customer reviews.
Glad I purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking range! Temperatures accurate in the oven.
I would recommend this to a friendArrived broken - big hassle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't review this product as actually functioning since arrived broken and I'm waiting for the repair people to come fix it (they came once without the parts to test if it was leaking gas or fix it if it was... so!). The clock was easy to program.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand what you have been through with the delivery of your range. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question, transfer you to your local store, follow up on the repair schedule of your unit, and provide feedback about your overall experience with this purchase.
Have a great day.
-John
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove at a good price have been looking for this type of stove for awhile
I would recommend this to a friendAssembly and product review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team was very polite, courteous efficient, and made my experience with Best Buy. Amazing. The oven itself works great. Only feedback I would give is the air fryer causes my fire alarm to go off very frequent.
I would recommend this to a friendBrand response from Samsung
Posted .I can definitely sense your disappointment, and this is something we would like to address right away, KevinH.
We recommend following the instructions in using the Air fry mode on the oven. There are also recommendations to help reduce the smoke.
Use Air fry mode on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00088063/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146980972, to help our team pull up your information.
Have a great day!
^Chrystel
Very nice range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every cooking option on this product is useful . Works great
I would recommend this to a friendJOANNE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love. Beautiful appliances. No complaints
I would recommend this to a friendSamsung freestanding Gas Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new range and the no preheat air fry & convection oven and got it to match the Stainless 'Steel French door refrigerator
I would recommend this to a friendGood Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price we feel very pleased. Nothing is perfect but it's solid.
I would recommend this to a friendWorst Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it not even a year yet the display went out and Samsung customer service is the worst there’s no communication and no help at all. And also they have their own warranty system so even tho I got this from Best Buy and it’s not even a year yet. But for Samsung it already expired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Faruk, we understand the importance of a working range. Allow us to help.
Here is a guide to help you with your control panel.
Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed
https://www.samsung.com/us/support/troubleshooting/TSG01110183/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151650233) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
god product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great and works amazing but the eleteic pane whic controls the ovwr only lasts about a year and a half before it need to be repaired.
I would recommend this to a friendBrand response from Samsung
Posted .Hi SathyaS,
We would love to speak with you about your Range to determine how we can assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1145891919 to help our team pull up your information when you message us.
Have a great day.
^Aloe
My lovely range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my stove. It's an exceptional investment!!!
I would recommend this to a friendSamsung LOVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Takes a bit of getting used to. Easy to control from my phone.
I would recommend this to a friendGood Solid Gas Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality range. I like that it xan be used even during a power outage. It bakes evenly and a good selection of burners.
I would recommend this to a friendNice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues. Still haven’t used air fryer option. Apparently the air fryer basket that is in the oven at the store is just for decoration.
I would recommend this to a friendBest Buy is the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re very happy with our stove and awesome service
I would recommend this to a friendMy new gas stove is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new gas stove is great. The Gresham Branch Store Manager was awesome in the handling of the aftermath of a failed or delayed delivery.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Djondja! Thanks for sharing your Samsung range experience! ^Ty
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my new range it was an easy adjustment from electric and performs well
I would recommend this to a friendGreat Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is great! Very powerful and quality for both the oven and range top.
I would recommend this to a friendLots of space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with it! Lots of space and really liking the griddle pan!
I would recommend this to a friendGreat workhorse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This very powerful appliance gave us about 75% productivity increase and time saving,as well of increased dish quality
I would recommend this to a friend
