Customers praise the 3D Zero Gravity Full Body Massage Chair for its massage quality, overall performance, and comfort. Many find the price to be reasonable and appreciate features like Bluetooth and zero gravity. Some customers mention the chair's size and weight as potential drawbacks, while others have concerns about the warranty and remote control functionality. A few customers reported issues with assembly.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 990 reviews
Pros mentioned:
Bluetooth
Rated 5 out of 5 stars
My back appreciates this.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First and foremost, before I praise how great this chair feels, make sure you look at the dimensions to be sure you can fit it where you want it. I didn’t and now the chair is in a room I didn’t plan for (check my photo).
That being said, it’s a great product. I’ve only had it a short time, so I hope it continues to work as well as it currently does. I haven’t used all of the preset massage functions. I haven’t found one that uses the heat on the back rollers, yet. It’s easy to turn on the heat though. All of the customizable functions are easy to use.
My only complaint is the chair doesn’t go back to its basic sitting position when you’re done. You have to hold the button to get it back to normal upright position. I haven’t read through all of the manual, though. It’s possible I missed something.
The Bluetooth is easy to set up and the speakers sound good. The phone holder is not wide enough for my phone (iPhone 13 Max Pro).
All in all , I’d recommend it to anyone considering buying one (as long as it fits).
I would recommend this to a friend
Pros mentioned:
Massage quality
Cons mentioned:
Size
Rated 5 out of 5 stars
Great Chair
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely wider than i expected installation crew had to squeeze it in so it scratched a bit but thats ok. Overal 8.9/10 ive tried a very expensive one that was 7000 and it was the best chair ever so for the price of 1300 this is the next best thing and the price is unbeatable.
I would recommend this to a friend
Pros mentioned:
Massage quality
Rated 5 out of 5 stars
Experience a full massage that refreshes your body
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I originally intended to purchase this remarkable massage chair as a thoughtful gift for my wife, completely unaware of how much it would benefit me as well. This exceptional massage chair has become our sanctuary, a true quantum of solace amidst the everyday challenges of body aches and fatigue. Its soothing motions and gentle embrace provide us both with a much-needed escape, transforming our home into a haven of relaxation and rejuvenation.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your wonderful experience, PhilipF! We're thrilled to hear that the Insignia™ 3D Zero Gravity Full Body Massage Chair has become a sanctuary for both you and your wife, providing much-needed relaxation and relief from everyday challenges. It's heartwarming to know that it has transformed your home into a haven of rejuvenation. If you have any further comments or questions, feel free to reach out! Jeth | Insignia Support.
Pros mentioned:
Bluetooth, Massage quality
Rated 5 out of 5 stars
Worth It
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If your on the fence on buying the chair and its on sale it, buy it. Gives good massages and has a wide range of variety. Bluetoothbis easy to pair and they are good speakers. It foed not make to mich noise when its giving you the massage. Everyone that I have let sit on it does not want to get up.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Super happy with this chair!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the first chair I have owned, but I have tried many, and I have not come across any better chairs at any price so far. Features and comfort are great. A minor niggle is a couple of controls, like heating is only available on the chair control unit, not the remote. I like the style but may not be everyone's cup of tea. Assembly was a breeze, only needed to attach the (awesome) foot massage section. If you get it at a sale it's unbelievable value
I would recommend this to a friend
Pros mentioned:
Massage quality, Price
Rated 5 out of 5 stars
Great, sturdy, heavy duty
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this massage chair , not just us the Homan in the house but also our cats. We also appreciate the Best buy personnel who delivered the items and helped us in setting it up. it is really huge , i had to hire strong man to help in moving it to another corner of our living room coz it blocks the TV view. Overall it's a good investment .
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Size
Rated 5 out of 5 stars
Don't let the price fool you
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great chair but not for tall people (over 6'). Bought this for my 5'7" wife and she loves it. Caught this on sale and it was a great price.
I would recommend this to a friend
Pros mentioned:
Massage quality
Rated 5 out of 5 stars
A must-have
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best massage chairs I have ever sat in. There are so many different options for body massages to choose from, you won't be disappointed. You can even choose the chair to work on just one body part at a time or many. The sky is the limit. Each massage is 20 minutes, and it is so relaxing. It so relaxing that it put me to sleep each time. So when you have a long day at work, just sit and relax in this chair, and you can't go wrong.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
happy with this chair
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with this chair. This is the first chair I have owned, but I have tried many, and I have not come across any better chairs at any price so far. Features and comfort are great.
I would recommend this to a friend
Pros mentioned:
Massage quality
Rated 5 out of 5 stars
Healing at home, No more pain, no more stress!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This chair is the best purchase I’ve ever made! Whether I’m sore after work or from exercise or just need a stress reliever. It has tons of options and you can adjust the pressure and personalize the massage. I no longer have to keep taking pills for my aches and pains. Best purchase ever!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your review, TinaV! We're thrilled to hear that the Insignia™ 3D Zero Gravity Full Body Massage Chair has been such a great purchase for you. It's wonderful that it helps relieve soreness and stress, and that you can personalize the massage to your needs.
- Shiela | Insignia Support
Pros mentioned:
Massage quality
Rated 5 out of 5 stars
Amazing purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband brought me this for Christmas and this may be the best purchase ever made. Well worth the money that he paid. It has multiple settings, heat, and it even does your feet. The remote allows you to turn settings off like if you wouldn’t want it to do your arms or your legs so it’s nice that it’s customizable. I would absolutely purchase it again.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your wonderful review, Trina! We're thrilled to hear that you're enjoying your Insignia™ 3D Zero Gravity Full Body Massage Chair. It's fantastic to know that it has become one of the best purchases ever made for you and that you appreciate the multiple settings, heat feature, and foot massage. We're glad you find the customization options with the remote to be convenient. Enjoy your relaxation time, and thank you for your recommendation! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Pros mentioned:
Comfort, Massage quality
Rated 5 out of 5 stars
Great massage chair
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great chair, very comfortable, multiple massage modes and the two speakers are perfect.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thanks for the glowing 5-star review! We're thrilled to hear that the Insignia™ 3D Zero Gravity Full Body Massage Chair is providing you with such comfort and versatility. Those multiple massage modes and built-in speakers really do make it a perfect relaxation spot. Enjoy the ultimate comfort! -Paul | Insignia Support https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Pros mentioned:
Massage quality
Rated 4 out of 5 stars
3D Ingignia massage chair
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great Massage chair for the money especially when on sale.
It does not massage the neck that great but overall is a very relaxing massage chair with a lot of settings.
The delivery was ok but the chair would not come thru the door and our door was 32".
We took the door off and it barely fit thru. The delivery guys just left the chair on the porch.
If your door is 34" it will be no problem.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your detailed review! We're glad to hear that you find the Insignia™ 3D Zero Gravity Full Body Massage Chair to be a great value and very relaxing. We apologize for the inconvenience you experienced with the delivery and the chair not fitting through your door. Your feedback about the door size is very helpful for future customers. If you have any questions or need further assistance, please feel free to reach out. Enjoy your massage chair! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Pros mentioned:
Massage quality
Rated 5 out of 5 stars
100% favorable reviews of massage
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everyone who has tried the chair in my house has loved it. Multiple massage modes available, though in the several months I've had the chair, I've enjoyed the three I've tried so much that I'm not anxious to try them all. The bluetooth speakers are fine for streaming from my iPhone. My son-in-law enjoyed it so much today that, with the sale this weekend, he's ordering one of his own!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
It sounds like the Insignia™ - 3D Zero Gravity Full Body Massage Chair has been a big hit in your home! It’s great to hear that everyone loves it and that the multiple massage modes are providing such a relaxing experience. The Bluetooth speakers for streaming from your iPhone are a nice touch too. Patricia | Insignia Support
Rated 5 out of 5 stars
Happy Birthday to Me
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been eyeing this chair since I sat in one while my husband shopped around the store over two years ago. I couldn’t justify the price so I said farewell, but never forgot. I received an alert of the upcoming Black Friday deals and I couldn’t believe it when I saw the price of an upgraded model. I ran inside and told my husband and he said, “do it” and we picked it up the next day at the warehouse. The process was easy and everyone was so helpful and kind. I have now saved all my favorite settings, but I have yet to try them all. I do flip the padding over the chair as I require a lot more pressure and sometimes it’s still not enough. I am only 5’2” with a shorter torso so at times I have to manually adjust the shoulder height lower and lower. Overall though, best 40th birthday present to myself!
I would recommend this to a friend
Pros mentioned:
Massage quality
Rated 5 out of 5 stars
Great massage every day!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this massage chair during Black Friday week and am very happy to have it! My wife, my two boys and myself enjoy the massage almost every day. Even my guests enjoy and relax when they come to our house. There are many options to choose and my favorite ones are full body, 3D and spine roll. After work, you just sit, relax and let the massage chair take care of your body especially back and neck. I would recommend this amazing massage chair to anyone!
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 4 out of 5 stars
Home mini retreat
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Such a retreat to have a massage chair on-demand in home. Every home should come with one. Relax or need to fall asleep, this is the spot. Day or night. My cat and I think so.
Only struggle has been the input controls. Does not have the most user friendly or accurate options.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your experience with the Insignia™ 3D Zero Gravity Full Body Massage Chair. We're delighted to hear that it has become a relaxing retreat for you and your cat! It's wonderful to know that it helps you unwind and even fall asleep. We appreciate your feedback regarding the input controls. Your insights are valuable and will help us improve the user experience. If you have any specific suggestions or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
Rated 5 out of 5 stars
This is the one! Works great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
By far the best massage chair I have ever used. Completely happy with the purchase, the delivery and set up. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Massage quality
Rated 5 out of 5 stars
Takes you to another level to relaxation
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
amazing massage chair!
it has so many features and you can also customize them. It lets you adjust the levels for the massage. And the foot massage is way better than any other massage i have had. also it massages your neck gently but plus the air massage it really huts the right spots where stress generally concentrate. I bought it and everybody in my fsmily comes to visit me and try the chair and they fall asleep haha its so funny but that means it WORKS
I would recommend this to a friend
Pros mentioned:
Massage quality
Rated 5 out of 5 stars
Best Bang for Buck
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I had been looking for a massage chair for awhile now. We stubbled upon the insignia on a Black Friday deal. It was Well worth the money. The massages this chair gives are amazing. I would definitely buy another.
*Note*
The packaging is definitely big and heavy. We had to take the chair out of its packaging in our front yard to be able to get in the front door. Will definitely take 2-3 people and a dolly to maneuver off your truck and inside your home.