Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,631 reviews
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great Washer!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer! Accommodates large loads for for a more efficient “laundry day”.
We're thrilled to hear you're enjoying your new washer. This is a wonderful model that features Adaptive Smart Technology. This technology enables optimization of cleaning power and fabric care within each cycle! We're confident it'll continue to be an asset in your laundry routine for years to come! - Julia@GEAppliances
Pros mentioned:
Capacity
Rated 5 out of 5 stars
I like it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good capacity works well got a good deal due to Black Friday
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding appliance for the price. And the dark gray finish is so great compared to basic white appliances.
The sales associate in store went above and beyond and exceeded my expectations!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love you too! I've waited for you, for 4 years. You run smooth and are quiet. I couldn't ask for a better partner! Thank you, GE Profile Smart Top Load Washer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The top loader was a little hard to get used to because i had a front loader before. The only flaw i have witb this product is it is very sensitive and if the clothes is not evenly placed it will start to bang on the side if the washer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a waste of money to purchase. I've had the washer 16 mos. At about the year mark the lid got a tiny crack on the plastic inside of the interior lid. That crack soon turned into the plastic crumbling and pieces breaking off constantly. Plus, the overall washing machine did not get the clothes clean. Every load had to be put on the strongest clean options and many times I had to rewash clothes a second time. Stay far away from this one.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We are sorry to hear about the lid needing to be replaced and for the clean cycle not performing optimally. If you still have this washer in your possession, we'd like to help out. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Rated 4 out of 5 stars
Large volume
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A good buy for the price, large, washing volume, Ah, good to use easy to use a electronic panel
Thanks so much for sharing your review with us. We're pleased to hear that your washer is easy to use and you like the large size of the tub! If you have any questions, we're always happy to help. Best wishes! Mike@GEA
Rated 5 out of 5 stars
Efficient washing machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer, I have had no problems with it. My clothes come out clean and fresh even when it's a large amount of clothes, towels, or bedding.
Hi – thanks for taking the time to write a review! We’re thrilled to hear that you love your new washing machine and that it’s performing efficiently for your laundry needs, even with larger loads. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help however we can. All the best! Lauren@GEAppliances
Rated 5 out of 5 stars
I like it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far love it not alot of noise which I was looking for very nice.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Thanks for the awesome feedback! It's great to know that you are loving your new GE Profile smart washer. We're confident that you will enjoy this unit for a long time. Take care! - Don@GEA
Rated 5 out of 5 stars
Works great
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works and looks great. Had a dent when delivered but I got a partial refund to keep it.
Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit. We are happy to hear that you are liking the design and how well its washing your clothes. We hope it continues to be a convenience and joy to use for you for many years!
Cons mentioned:
Noise level
Rated 2 out of 5 stars
Look good/Dont love
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The appearance of these is great. Unfortunately the washer is quite noisy and leaves the clothes soaking wet on heavier loads.
Hi there - We're sorry to hear you're not entirely satisfied with your purchase. We have some tips to help improve your overall experience. If your heavy loads are coming out too wet, we recommend making sure you're not overloading the washer. The proper load size for this unit can be found on page 13 of the use and care manual listed in the "From the Manufacturer" section on the product page. Additionally, make sure you've selected a spin cycle for your heavy loads as well as ensuring each load is properly balanced in the washer tub. The bottom of page 24 of the same use and care manual has a QR code/link that will take you to a video that shows you proper operation of this unit. If this is not what your unit sounds like, we recommend calling our GE Appliances Consumer Service line at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed). We apologize for any inconvenience caused by this. Reach out if you have any questions, we're here to help. Julia@GEAppliances