Customer Ratings & Reviews
- Model:
- PTD60GBSRWS
- SKU:
- 6472688
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 7.4 Cu. Ft. Smart Gas Dryer for its overall and drying performance, large capacity, ease of use, sleek design, and appealing color. Many appreciate its quiet operation and the variety of options available. However, some customers have expressed concerns about the door quality.
This summary was generated by AI based on customer reviews.
GE Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and easy to use.It can be less noisy and price should be a little less.
I would recommend this to a friendAMAZING DRYER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has so many features. It is priced right and dries my clothes quickly
I would recommend this to a friendlove my dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a very good product, i have the matching washer and now i get the dryer
I would recommend this to a friendVery good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good , only thing is that it no come with the adapter for Bluetooth
I would recommend this to a friendLove these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer/dryer set, they’re pretty and work amazing!
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well love the wifi features just a bit louder than most washers
I would recommend this to a friendGreat features for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and features. Little loud is the only down side.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is noisy so installer ordered another one. We haven’t gotten it yet.
I would recommend this to a friendDecent deyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but sensor buttons are very sensitive. Timers for drying could vary a bit more but overall, not bad.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback! We're glad to hear you find the dryer nice overall, and we appreciate your notes on the sensor buttons and drying timers—your input is valuable for future improvements.
Best dryer ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer ever!! And quiet too! I Would definitely recommend!
I would recommend this to a friendGreat Dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dryer!! Looks great and works like no other!
I would recommend this to a friend- Pros mentioned:Drying performance
Great dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer and works perfectly. Install was fine until I had to flip the door to open on the other side. Took a little extra time but now that it’s done the dryer is great.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We appreciate you reviewing this amazing dryer! It's great to hear that it works perfectly for you. Hopefully you've had the chance to try out all of the smart features. Thanks for choosing GE! Mike@GEA
Don’t do it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a smart dryer but it didn’t not dry my clothes the first the round. So, don’t waste your money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to provide guidance with this dryer. Drying performance will vary based on multiple factors such as the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation. Using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of a dryer. We recommend the use of a solid metal vent pipe 4" in diameter for adequate operation. 4" diameter flexible metal venting may be used but will increase the drying time. We don't recommend the use of flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. We also advise removing and cleaning the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen.
We have provided some additional troubleshooting tips to help with the drying of your items in the article "Dryer - Taking Too Long To Dry Clothes or Not Drying at All" on our GE Appliances website. If these tips provided do not help, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393).
Decent but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the low price. The clothes are not completely dried when using the sensing function. I end up running it manually for a little while longer.
I would recommend this to a friendBest Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer! The sanitize option is perfect as well!
I would recommend this to a friendWash wash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall!!! Super quite and huge inside to wash
I would recommend this to a friendIt had one job...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely frustrated with this dryer. We consistently have to run two cycles to dry towels and jeans, even on the highest setting. No matter how hot we set it, the towels and jeans come out damp after an hour. I’ve followed the instructions, and the vents are clear and properly aligned, but it just doesn’t seem to work well. Either it’s a poor-quality dryer, or we got a lemon. So much for saving energy. I completely regret purchasing this unit. I would have returned it within the return window, but we were called out of town on an emergency and didn’t have a chance to properly test it until it was too late. Now we’re stuck with this giant metal warming cube.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit is not drying as well as expected and can understand your frustration. We would recommend reaching out to our service team to schedule an appointment to have your unit properly diagnosed. You can reach our technicians at the phone number here (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to help!
Good dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the dryer lint filter is a tad small. The light in the drum is nice!
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your feedback! We're glad you like the dryer and appreciate the drum light. We'll certainly take note of your comment about the lint filter size for future improvements.
Avoid at all cost!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible dryer. Wife would return if we could. within a month of ownership, we had a technician out and still doesn’t dry clothes. Tech advised today’s dryers don’t dry clothes. We don’t use any sensor dry, only max time dry and it is terrible. Do not buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you letting us know what happened. For help with the drying performance, we recommend you review the tips in the support article on our website titled: "Dryer - Taking Too Long To Dry Clothes or Not Drying at All." If this information doesn't prove helpful, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Couldn't Get It Right
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 dyers delivered that were all damaged, I had to switch to a Maytag. The first one took over 2 hours to dry one small load of laundry. The replacements were all damaged. The last was badly dented and the guys didn't even bring it into the house. Apparently every single dryer from the warehouse was damaged. This makes no sense. I had to take off 5 days of work to wind up with no dryer after a month. I would never buy a dryer from GE again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly hate to hear you had difficulty with multiple units, with some being delivered damaged. We apologize for the trouble you’ve had, and your feedback will be shared with our team. If any issue occurred during delivery and you’d like to reach out to Best Buy, their customer service is available at 1 (888) 237-8289. Going forward, we’ll do all we can to earn your trust in our brand again. -Sarah@GEAppliances
