Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 703 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers value the 7.3 Cu. Ft. Smart Electric Dryer's overall performance, large capacity, and ease of use. Many appreciate the dual opening door and find the dryer operates quietly. The steam feature is also well-received, and users report that the dryer performs as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 703 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for washing king size bedding without fear of damage.

    I would recommend this to a friend
  • Pros mentioned:
    Door

    Rated 5 out of 5 stars

    Love the dryer!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the dryer. We just happen to find out the door opens both ways - from the top and the size Bonus!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top load no agitator works well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes fast and uses less water. Large capacity drum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer & Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laundry needs to be done. This tool works great every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but a little loud. Easy to use we like it!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    My review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. No complaints. The control dial is a little confusing but you can figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good LG dryer, haven't used steam function

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old Whirlpool dryer that didn't seem to dry as well as it did when first purchased. The LG dryer works and dries clothes great. Still haven't figured out how to work the steam part though because the controls are a lot more complicated than the turn dial on the Whirlpool dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer with many options.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washer and dryer and this LG model washer and dryer was highly rated. I love the steam feature.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Very pleased with this product it does everything

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product it does everything as advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the new thing. Am still trying to figure it out. Clothes have to be divided by material as if you combine it doesn’t finish drying some of them. Also noticed my tshirts wrinkled. Don’t know if using the steam is doing it or am using wrong cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    good so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. You can wash a lot of clothes at 1 time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Support Experience with LG Dryer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an LG dryer less than a year ago, and recently it started making a loud grinding noise, getting extremely hot, and producing a strong burning smell. Concerned about safety, I turned it off and unplugged it immediately. I contacted LG support, and the representative initially confirmed I had taken the right steps and advised not to use it until a technician could inspect it. However, the situation quickly became frustrating. They soon reversed course and asked me to plug the dryer back in so they could hear the noise. I chose to end the chat and call customer support the next morning instead. Over the phone, the representative asked me to run the dryer again, despite the obvious safety risks. While the grinding noise was very loud in person, the rep said he couldn’t hear it over the phone and asked for a video. I sent one, but he claimed the sound wasn’t audible. Then they requested a video call — which conveniently failed to connect on their end. Only after all this were they willing to schedule a technician visit. It’s frustrating and disappointing to feel like I had to jump through hoops to get a basic warranty service request honored — especially when dealing with a product that may be a fire hazard. I expected more from a company with LG's reputation. I hope the technician resolves the issue, but the lack of urgency and support from LG during a potential safety concern has really shaken my confidence in their customer service.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with us. We understand your experience regarding the loud grinding noise, extreme heat, and burning smell coming from your LG Dryer (DLEX7900BE) model. We really aim to provide reliable, high-quality products and great service to make sure everything goes smoothly for you.

      If your dryer is giving off a burning smell or making strange noises, it's best to stop using it right away and unplug it from the wall outlet. This helps avoid any safety issues, and it's a good first step before we dive into any troubleshooting.

      If you need more help, just shoot us a private message on social media @LGUSSupport, and our team will be super happy to look into possible solutions for you. ^Juvy LG

  • Rated 4 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box had problems with it being on balance but they came out very quickly & fixed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Love it. Easy to use and dries well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick dry time and the steam takes all wrinkles out of clothes! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good wash good haven’t trued steam yet but I think it will do the job

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    huge washer a+

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, allows me to rwash tons of clothes without qworrying..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the sensory drying. No over drying.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only beautiful in appearance but also does a beautiful job in performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best dryer I have ever owned. It takes approx. 30 minutes to dry a medium load and the clothes are really dry. The steam option seems to be an interesting addition but, there isn't enough info about how to use it and when to use it. When I used it to dry my pillows, it left the pillows damp. But, other than that I would definitely recommend this dryer to anyone who has the budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product we will see how long it will last. No complaints now.

    I would recommend this to a friend
Sponsored