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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1184 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Ball Animal 3 Upright Vacuum's strong suction, overall performance, and ease of use. Many appreciate its ability to effectively clean carpets and its powerful motor suitable for household use, as well as the ample cord length. However, some customers have noted the vacuum's weight as a potential drawback. A few customers have mentioned the noise level and price as potential downsides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,184 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works great, but is very heavy. I wish the cord was retractable.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Strong, Efficient, Easy Maneuverability Vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase after the shark stick vacuum I had stopped working. Wanted to go with an Upright Vacuum and researched one with strong suction power; as that was lacking on my previous vacuum. To my amazement this vacuum is not only powerful but it maneuvers just as swift as my stick with a little weight to it and picks up trap dirt in my high pile carpet efficiently. Love this purchase! Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Invest in the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has been a life-saving upgrade ever since I first purchased it. When the pandemic first started, I spent a lot of time at home. After almost a year of living alone, I decided to adopt two kittens. My apartment quickly became filled with pet hair, treats, and scattered litter. I knew I had to invest in a durable machine and I settled on the Animal 3 based on reviews. I have absolutely no regrets. If you take care of the vacuum, it will perform for years. I highly recommend!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Adriana, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Can’t beat this vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up all dog hair suction is amazing! Not as loud as other vacuums I have 2 GSDs and it doesn’t even struggle picking up the hair I have hard wood floors and it’s the best vacuum !! Brush off or on feature is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great For Houses With Animals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have appreciated having this for my carpet. (I foster and have two resident cats.)

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    It's quite the ANIMAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the animal 3. I had the animal 2 (I think, it was 7 years old), and I feel like Dyson has fixed some issues from the last version. My old one, getting the wand back in was ALWAYS a battle...to the point that sometimes I had to put myself in timeout before attempting to get it back in. Not with this one. Goes back in every time without a problem! Also, now there are levels for hardwood vs rug. I will tell you, the hardwood setting is LOW but perfect for that. You just better make sure you raise it up to move to area rugs. Lots of suction! Also, I don't know if I didn't put it on the animal 2, but the animal 3 now has a spot to hold your attachments. Really happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good power!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty powerful. We are happy with our choice. Only thing you may want to be careful is its weight. It is a little heavy.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Berkay, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Animal 3 Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    John’s review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans thoroughly. Is heavier than a stick vacuum. Empties easier than other vacuums. Using the wand is awkward.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Dyson Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson works like a charm! Have had several and love the cleaning power (especially for cleaning up my Yellow Lab's hair) and ease of use. Best Buy had my item ready for pickup in thirty minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great vacuum...but a little heavy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent value for the money. Dyson products are all overpriced, but in this instance, I got a great deal at Best Buy. I was able to order it online, so it was ready when I arrived for easy pickup. The vacuum has great suction and cleans well, but it is a little heavy to push around.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Suction

    Rated 5 out of 5 stars

    Vaccume cleaner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this vaccume because it can literally suck anything off. Makes me feel satisfied and helps me blow off so steam

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    I Love My Dyson Vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was outstanding. The sales representative were curtious and knowledgeable of all vacuum products. He even helped to obtain a 20% discount by becoming an best buy elite member. Since having used my new vacuum, the suction is strong and the set up was very simple. This was sold an an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Power
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Strong and cleans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum. Strong and cleans well. It is quite heavy though. Also, the hose is a little stiff

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good, but be careful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace a Dyson Stick. One of my kids broke the stick one so we figured we go back to heavy duty. Well this one is really heavy, like seriously hard to push sometimes. It gives me a workout for sure and lets off a lot of heat!! The room gets hot while vacuuming. Overall a good vacuum, just wasn’t expecting it to be so heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never disappoints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently a superior product. Easy to use and maintain. This is my fourth over twenty years. First one was exhausted. Second and third ran off with kids. Have tried less expensive and they couldn’t keep up with pets. Longer reaching cord than previous. Best brush in this generation.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Effective but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson Ball Animal 3 did an amazing job picking up my 2 dogs fur (German Shepherd and Border Collie) off the carpet. The carpet looks new again. The down sides of this high-quality vacuum were the high price and heavy weight. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Amazing Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this vacuum is great. The hair removal veins in the head work wonders. I’ve used the vacuum multiple times are there really is very minimal hair wrapped around the brush. The suction is amazing it has no problems picking up debris on high pile carpet. The cord is very long too. Which can be annoying. If you’re really wanting a cordless I would go with that. But if you don’t mind the cord this is definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Top Notch Vacuum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent vacuum with adjustable suction settings. We bought this vacuum to replace a 15 year old Dyson which still works. You can’t go wrong with Dyson products.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great upgrade from the original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our original Dyson Animal finally gave out. The bearings in the brush head gave out, the brushes locked up and started heating up due to the friction. This works very much like the original except it cleans it's own brush as you vacuum. We have 3 long hairs animals in our house and 1 long haired dog. So far it has more powerful suction than the older Dyson and a longer cord. We are happy with it so far.

    I would recommend this to a friend
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