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Customer Ratings & Reviews

$1,149.99
Save $450
Comp. Value: $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 1080 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers find value in the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360, particularly praising its overall performance, quiet operation, and ease of use. Many appreciate the large capacity and reduced wash times compared to older models. The design and various features, including the steam option for deep cleaning, are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,080 reviews
  • Rated 5 out of 5 stars

    Proud LG buyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome especially the remote capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bery user friendly , item…. Service and installation was bery easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em an all the settings it has best purchase i made in a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quite. Looks nice and the first fash was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. They doesn't make much noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, for an excellent price. I usually get LG products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and technical staff are professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working as expected!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Last Samsung WM lasted more than 12 years. This is working as expected right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer! I enjoy the ThinQ app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer are awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and the quietness. Theyre very easy to use

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 3 out of 5 stars

    Major disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with customer service as well as new order delivery. Most of my order was not delivered and backloaded without my knowledge I've already paid to have my gas unhooked, and then we hooked when I discovered my dryer was not coming.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far.its the best I’m so happy I got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    water conservation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning what this machine can do but appreciate the efficiency of water usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient and convenient to use. Really pleased with the quality. Also like the LG app

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaking door seal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washing machine on 4/13/2023. It has been leaking for several months. The leak is in the door seal and will cost $700 for repairs. $700 to repair a machine that is 2 1/2 years old. Shame on LG for selling such a poorly made product. I've decided to buy a new machine and it will definitely not be an LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kath. Thank you for sharing your experience with your LG Washer (WM6500HWA) model. We understand how important it is for your appliance to remain reliable, especially with something as critical as the door seal.

      One helpful step to reduce or prevent leaks in the meantime is to inspect and clean the door gasket. Detergent residue, lint, or small debris can sometimes prevent a tight seal, leading to water escaping. Wiping the gasket with a soft cloth and a mild vinegar-and-water solution can help maintain the seal and reduce moisture buildup. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448. If you’d like us to assist further with your case, please send us an email at [email protected] so we can review it directly. We're here to help. ^Juvy LG

  • Rated 3 out of 5 stars

    Not enough water is used to wash load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough water is used to wash, does not appear to have option to add more water to load like previous models…Does not seem to get clothes cleaned

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LG does it again!! Best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG look no more this is the best washer with a new sleeker modern look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 5 CFT Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for a couple of weeks. Very satisfied. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as it suppose to. I have had zero issues at the moment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in size and colors looks good. Can’t wait to use it.

    I would recommend this to a friend
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