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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 371 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the Detect Pro's powerful suction, lightweight design, and convenient auto-empty feature, finding it easy to use and effective on various floor types. However, some users experienced shorter-than-expected battery life and occasional clogging issues. The self-cleaning aspect and dirt detection technology were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 371 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the ease!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a keeper! I have a Rainbow vacuum and I saw this and purchased because of the ease of use. Works great on my floors and the handheld feature is awesome. Yes my Rainbow does it too but its more cumbersome. When I use on carpet in bedroom it adjusts and at first i was skeptic if it was really working but having used it more often, its working great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this vacuum . Even the lowest setting sucks the hair off my furniture. Only thing Id change is battery life or an extra battery coming with the whole system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought it, I was hesitate to buy something like this. BUT NOW it’s one of the Best purchase I got for my new home!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum looks nice and I love the charging and self-emptying/cleaning base. That’s really about it. There is nowhere on the vacuum to clip the attachments that come with it. There is a clip on the base to place ONE attachment, despite the vacuum coming with TWO attachments. If you are like me and use attachments to clean your house, this vacuum is very inconvenient. You will need to carry the attachments in your hands or pockets in order to have them available for use while cleaning with this vacuum. I have owned four Shark Lift Away vacuums, so they are what I am used to. With the Shark Lift Away models, going from floor mode to wand mode is basically seamless. This cordless Shark vacuum is much more difficult to switch from floor mode to wand mode while in use. There is also no light when using the hand/wand mode alone.. and, again, no way to conveniently bring the attachments along with you. The battery life is terrible. They promise 60 minutes of run-time but the fine print says *in Eco mode, using hand vacuum only*. Well, the default mode for this vacuum is Auto, which causes the vacuum to rev up when it senses carpet or more particles and that drastically drains the battery. On a full charge, when using this vacuum in the default Auto mode, I get 15-20 minutes of vacuuming a combination of carpet and hardwood. That does not work for me. I will be returning this vacuum.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to assemble

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vac so far. Lots of power and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    my new found best friend :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a good vacuum cleaner and i must say that this is the best i've ever had (aside from the Dyson). it's self cleaning functionality is so perfect plus the extra added feature the deodorizes and smells good right after using it. it really does it job great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Good Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Vacuum that’s easy to use and light to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark pet pro vacumm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works great and I love that it cleans itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum out there has its own clean filter keeps the smell away cleans itself deep cleans really good picks up so many trash and dirty we cannot see with the naked eye recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the storage for the debris and the stylish look the vacuum overall has.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Dyson for Christmas. Hated it! I was so disappointed, I’ve wanted a Dyson for so long. I bought this for half the price and I love it! Could have a bit of a stronger suction but it’s really good! I love that it empties itself and charges in one station.

    I would recommend this to a friend
  • Pros mentioned:
    Auto empty

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good vacuum. No cord to trip over and get caught on things. The self emptying feature is well worth it. The filter does get clogged but that only means it is doing a good job picking up. Just place it on the stand and it is ready to go in a few seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Nice size waste container and love the self clean option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, battery lasts a long time and the auto dump feature is really convenient

    I would recommend this to a friend
  • Pros mentioned:
    Auto empty

    Rated 4 out of 5 stars

    Great vacuum but would like a little more power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Docking station is great for storage and auto empty function is handy. Suction power is not strong enough for carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Shark pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it sweeps up a lot but hate that the battery only last about 20-30 min even after it says it has an hr battery

    No, I would not recommend this to a friend
  • Pros mentioned:
    Auto empty
    Cons mentioned:
    Clogging

    Rated 2 out of 5 stars

    Should have updated my Vertex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy again. Pros- Pretty, AutoEmpty, lightweight Cons- Gets clogged easily. I have small children and a dog (think kibble and Froot Loops) which clog the flow. When I turn the vacuum off they all fall out of the bottom and I’m back to square one.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for your time in providing feedback. We sincerely apologize that your vacuum is not working as intended. Please contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My vac

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for quick clean. Plus have a tank to hold what vacuum picked up is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Auto empty

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Shark auto emptying vacuum and it works great, in fact so much I will be purchasing another one for Christmas to give to my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my home! It really helps me have my house dust free and quick. I have 2 large dogs and has helped me get rid of those stubborn dog hairs that get stuck in the broom.

    I would recommend this to a friend
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