Customer Ratings & Reviews

My new unit was defective. It was immediately replaced with another new unit. The Geek Squad will return tomorrow, April 7,2024 to install it again at no additional charge. I know that this isn't a great 7 positive review but i'm confident that Best Buy will make sure that i'm happy with this product once the replacement is installed tomorrow. I'll still continue to be a Best Buy customer.

Exceptionally easy wireless plug-in set-up. FAX is not very useful but the rest of the features are great.

Got this printer on sale $200. I use it for basic home use. Had it work a week and already made colored copies, faxed, and printed documents. No problems. Love the air print function. I can pull up documents on my phone and air print without having to turn computer on.

I have experienced a myriad of problems with this printer. It does not pair well with my computer. In fact, I have not been able to print since purchasing it. I like being able to print from anywhere in my home but this printer does not print from other spaces even when the bluetoooth is on.

I would aay that this is a decent printer for someone looking for a home office printer. I use it in a business environment as a personal printer and scanner for an employee and they have really enjoyed using this.

Works well but sometime slow to react when sending a message to print. Other than that, it's great!

It was good, but you have to read the instructions before operating it.

Had an issue with the ink cartridges not going in. But the staff was very helpful and got it to work

Works great. Had a little trouble setting up which might have been my own stupidity. All good now.

It has poor quality in color repour a job of copy B/W is good and does many jobs

It's just ok. I replaced a HP Printer that I had for a few years because as soon as the warranty was up on it, it stopped printing well even after cleaning and aligning the printer heads. I liked the idea of the ink tanks on this one but so far I'm not very impressed. The print quality on the standard print option is not good and it takes longer to print than the HP printer did. The feeder on the top of the printer has already jammed a few times. I will have to wait and see if the ink tanks make the other annoyances worth the switch.

All of the functions you need for a home printer plus 2 sided scan and copy, Only negative is a small screen.

Technician had to revisit to complete installation

Great product. All the features that I need and more. Amazing Value for the dollar.

So far so good. Last HP printer purchase was unreliable. This printer sits in the background quietly doing its business when requested. Happy with purchase.

Amaxing Product very great and easy connections and quick glide instructions.

Always can depend on Best Buy for quality orodevrs and always answers questions and provides support.

Prints great from anywhere in the house, phone app and all!

This one had more convenient cartridge replacement in terms of the actual mechanics of it.

I bought this printer and after being on phone with hp support why it wouldn't connect to Bluetooth or wifi is because my Samsung galaxy tablet s8 and my Samsung galaxy phone isnt compatible even using a plug-in app. Need computer and windows 11 for this one. Not everyone uses computers these days.