Customer Ratings & Reviews

That's right officejunk is the correct name for this printer. Like the other one start reviews this is the worse printer I've ever owned from HP and I've been using them for decades. I just have read the other one-star reviews. Constant error, which I've been able to get around but now it will not and cannot print envelopes feeds them and crumbles them and then jams them. I'm going to have to find another printer to buy as this is not working.

Got this for my home office. Works great, i can easily scan multiple pages and send to my computer.

Excellent printer, does everything as advertised. I got a great price as well with great service.

Setup was easy and hassle free, works great! Ink and paper are flawless.

This printer works great until the time comes when you need new ink cartridges. 150 for the full color and black ink cartridge, and guess what? You can only use their brand. HP is a joke.

Very very slow to print anything and I would it recommend this printer to anyone.

Excellent printer and qualifies for Instant Ink. Paper tray a little small for big jobs.

Unable to complete setup. Had to pay geek squad$125 to install scanner drivers and inlcon

The Bust Buy staff were very professional and helpful in this transaction.

Excellent performance. HP is my favorite for computers and printers.

Over all HP 9000 model is just good. Robust. Good for almost everything.

We have used the same HP printer for the past 6 years replacing it every couple of years. For the price and purpose, the quality was always exceptional until this specific model. The scanner freezes up at least 2-3 times a day requiring us to unplug the printer and shutdown our computers. The paper seems to jam really easily so we have to be very careful with how much we put in the tray at a time which then requires frequent re-filling.

I tried to return the printer never having opened it, but was told that I could not because Best Buy has a 14 day return policy. If these are your terms, so be it, but I doubt if I'll ever make any big purchases from Best Buy again. I'm not saying that I will never shop there, just that with such a limited window for returns, I'll likely make larger purchases elsewhere.

Great printer. A lot of set up - glad I have Geek Squad. The Tech was awesome!

Will not stay connected to my HP Wireless desktop computer so i can print from it.

This is, without a doubt, the worst HP printer that I have ever owned. It claims to be established in my Wi-Fi, but yet will not print from mt laptop, iPad or phone. I printed out a wi-fi network test results and it says that more then one Wi-Fi router has been found that matches your Wi-Fi network name SSID, Says to change SSDI name and password to correct. FIOS and I did this, changed these things in the printer setup, the printer claims to have thewifi set up, but continues to use the same excuse to not ptint. I purchased this printer less than 90 days ago and it is useless.

Always was offline had Geek Squad remote into my laptop got printer to work and then the next day was offline again. Set up was difficult as well, not the right printer for someone over 50 in my opinion. Way to difficult, I returned it and bought a $90.00 Brothers printer and Love it.

Ordered online for pickup. Ordered 9125e. Friend picked it up as I am disabled. Receipt says 9125, but the box and the printer say 9120, the older model. This one does not have duplex printing.

"Scanner Failure" after owning this printer for 2 days. HP support is useless, spent hours on the phone with them and they were unable to help. Do not buy this product

Works very well. Needed Geek Sguad to set up WiFi access.