Customers admire the OfficeJet Pro 9125e for its print quality, ease of use, and overall performance, making it a valuable addition to any home office. The printer's setup process is also seamless, and its size is ideal for home use. However, some customers have expressed concerns about the printer's noise level and connectivity issues. Additionally, a few customers have mentioned concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,487 reviews
Rated 1 out of 5 stars
Cartridges Are Trouble
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I made many attempts to set up this printer but it rejected the ink cartridges that it came with every time. A total waste of time.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
HP Printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very unhappy with this item. Ink cartridge would not stay in place. Item was returned to the store.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Android and Mac printing not possible
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as an upgrade from an older model that had worked great for years. Unfortunately after several hours on the phone with tech support, I wasn't able to print from my Android Device (which is crucial in my family) or my Mac. Strangely, I was able to print from my Windows laptop.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi tikoze,
Apologies for the bad experience.
We'll like to help. We'll suggest updating the Printer firmware to resolve printing on Android phones as well overall reliability of the printer:
After updating the firmware, use HP Smart app to setup and connect printer to the network.
Hope that helps!
Sincerely, Teo
Rated 1 out of 5 stars
DOA
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just took it out of the box. Issue with finding the ink cartridge. Error no cartridge install or defective cartridges. Will return the next day. Can not believe it. Out of the box. I can change my mine on my rating with an exchange if that one works
No, I would not recommend this to a friend
Rated 1 out of 5 stars
C O
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The printer is not installing the ink cartridge, I have to call HP
I would recommend this to a friend
Rated 1 out of 5 stars
Disappointed former HP customer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible display. Why is HP making the so tiny?? The keypad is so small, it is impossible to enter wifi password. This isnt a pocket device, increase the size of your displays.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not acceptable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thus item was returned. Did not work for us. Returbed.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad service in time of crisis
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The printer was not working properly and when I called BestBuy I got no help in the end HP is been helping so I will cancel my credit card and no better not to do business with BestBuy…..
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Worse printer I have ever used
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
worse printer I have ever used. touch screen does not always work. It is hard to open the paper drawer because the plastic is too flimsy and hard to pull out.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi LouellaV,
Apologies for the bad experience.
We'll like to help. We'll suggest updating the Printer firmware to resolve the touch screen issue as well as improve the overall reliability of the printer:
After updating the firmware, use HP Smart app to setup and connect printer to the network.
Hope that helps!
Sincerely, Teo
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
Terrific Choice
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrific printer. I had an HP earlier version for many years. It was not able to be repaired w/o sending it off. That would mean more costly to save vs. buy new. I asked for the upgrade to what I had & here I am with this HP. It prints super-fast & easy for me to work with b/c I am totally technology inept.
I would recommend this to a friend
Rated 1 out of 5 stars
Noisy printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer makes a loud annoying noise whenever it calibrates
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Setup
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very hard to set it up for desktop and laptop.
Not used friendly.
I would recommend this to a friend
Brand response from HP Team
Posted .
Hi Mourad,
Apologies for the bad experience. We'll like to help. Here's a detailed unboxing & setup video (example) with a laptop: