Customers enjoy the OfficeJet Pro 8135e for its excellent print quality, ease of use, and overall performance. The setup process is generally considered simple, and the printer's size and quiet operation are appreciated. However, some customers have reported issues with connectivity and the printer software.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,125 reviews
Rated 2 out of 5 stars
Good luck loading paper
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It take NASA engineer to load the paper tray. This is the most user UNfriendly printer I have ever owned.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi PaulB
Apologies for the bad experience.
We'll like to help. We'll suggest the following resource (example) that shows how to load a Legal size paper into the tray, this will give an idea how the paper tray works.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Buy a different brand, this printer isn't worth your time. Won't stay connected to the internet and it has to be connected to print. Save yourself the headache and buy a different printer
No, I would not recommend this to a friend
Rated 1 out of 5 stars
EXTREMELY SLOW
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer is so slow especially the scanner that I would never recommend it to anyone. It also stops you from scanning by saying scanner busy when it is not busy and takes an even longer time to fix that problem each time yourself.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Don't bother with this printer!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned this printer less than 2 weeks after purchase. Printer worked one day and then stopped printing. Had to contact HP support and redo printer setup. Again, worked for one day and stopped printing. That was enough. returned printer and replaced with an Epson.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Non service on newly purchased product.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I cannot get it working so have no opinion. Apparently your store does not assist unless you pay someone to come to your house even though I have your products package that I paid for. Yet, you do not work on printers or assist customer with help to get it working so it sits here.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi SandraR,
Apologies for the bad experience. We'll like to help. Here's a detailed unboxing & setup video:
For more help resources on this printer model: https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely, Teo
Rated 1 out of 5 stars
Worse printer ever
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worse printer. Constantly freezing. Can’t handle more than 12 pages then it stops and resets. Big mistake
No, I would not recommend this to a friend
Rated 1 out of 5 stars
HP 8135e
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Older versions easily set up through screen. Now it was necessary to call customer service who I then had to speak to two different techs. I can now print but still can’t copy or scan which I specified was necessary.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi MaryH,
Apologies for the bad experience. We'll like to help. Here's a detailed unboxing & setup video:
For more help resources on this printer model: https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_
Hope that helps!
Sincerely, Teo
Rated 2 out of 5 stars
Slow Printer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This printer is super slow. The document feeder cannot print double sided.
No, I would not recommend this to a friend
Cons mentioned:
Software
Rated 1 out of 5 stars
Bad HP printer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bad software no solution couldn't get it to print.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi JesusA,
Apologies for the bad experience.
We'll like to help. We'll suggest updating the Printer firmware to resolve printing on Samsung cell phone or Tablets as well overall reliability of the printer:
This reviewer received promo considerations or sweepstakes entry for writing a review.
it just ok alot of issues with wifi and set up print quality good
No, I would not recommend this to a friend
Rated 1 out of 5 stars
I don't know why you would want a title
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The item did not ever work. I had Geek squad work with me and they were unable to fix. I said that the ink was not there.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
No info given
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Noboby saud i have a limites amount of time to get free unk and i missed it
I would recommend this to a friend
Rated 2 out of 5 stars
Tech dummie
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not get the printer to pull in letter size paper.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Does not work as advertised
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fax function was not installed correctly at the factory and could not be repaired onsite. I returned this one and attempted to replace it with the 9125e. I had a worse experience and returned that one, too.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi Kegmeister,
Apologies for the bad experience. We'll like to help. Here's a some tips for using Fax:
Receive a fax You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting (The default Rings to Answer setting is two rings). If you receive a Legal-size or larger fax and the printer is not currently set to use Legal-size paper, the printer reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the printer prints the fax on two pages.
More information can be found in the User Guide: https://kaas.hpcloud.hp.com/pdf-public/pdf_7649962_en-US-1.pdf Fax section is on page 43/137.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was challenging to get "set up" myself without assistance but I do like many of the features that are offered. As for use, I am just beginning to incorporate it into my printing needs.
I would recommend this to a friend
Brand response from HP Team
Posted .
Hi RuthP,
Apologies for the bad experience. We'll like to help. Here's a detailed unboxing & setup video:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Return ed. HP is not built good anymore. Bought different brand
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Owner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Employees are not that knowledgeable need more help at the Roanoke Virginia store. There is not enough help there at the store so I’m employers are nice some not very unorganized.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Product has known problem by HP
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Printer has a known problem by HP. Spent 7 hrs over 3 days with HP Tech and they could not get it to work properly.
Returned to BB and purchased Epson.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Hp junk
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Junk printer waste of money, buyer beware, total crap
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad machine, avoid
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awful machine. Top of the line HP Home All-in-One. Sounded like gears mashing when it printed. Contacted Tech Support, no help there. Took it back.